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Author Message
17/03/2014 04:28:34
Subject: Peoplesoft CTI Integration
#1
MalasaSiddalingappa
Joined: Mar 7, 2011
Messages: 1
Offline
We were looking at integration of Peoplesoft CTI with Avaya IVR and wanted to know if there was a available plugin from avaya for it or we would need to integrate it with a third party middleware?
PM
18/03/2014 04:39:05
Subject: Re:Peoplesoft CTI Integration
#2
JohnMcLoughlin
Joined: Nov 3, 2010
Messages: 131
Offline
Hello,
We do not provide a plugin for your solution.
However, you could integrate your solution with Avaya Aura Experience Portal.
You could look up the resources available (interfaces provided) for Experience Portal on this portal.
John
PM
13/03/2017 10:11:48
Subject: Re:Peoplesoft CTI Integration
#3
BrookeHarper
Joined: Mar 3, 2017
Messages: 6
Offline
Hi Malasa,

You may want to check out a third party solution call Tenfold. They provide integration to a lot of CRMs. Visit www.tenfold.com/integrations to see if they support Peoplesoft, if not you may request integration. Hope this helps!
PM
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