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Hi,
Sometimes our application receives a ServerConnectionDownEvent after UnregisterTerminalRequest timed out.
I think the timeout is 60 seconds.
This is a Java DMCC app, doing multiple registrations call recording, client media mode.
I collected the relevant logs:
dmcc-api
2015-02-24 16.01.35,359 com.avaya.mvcs.proxy.CstaRouterNode processPacket
FINE: invokeID= 1643 Routing request=session[session C895277CFFD77DFC23533B713D22F13C-204] com.avaya.csta.binding.UnregisterTerminalRequest@1d1209b
2015-02-24 16.01.35,359 com.avaya.mvcs.proxy.CstaRouterNode processPacket
FINE: invokeID= 1643 Received com.avaya.platform.broker.impl.AsyncResponse@84e3f9 in response to session[session C895277CFFD77DFC23533B713D22F13C-204] com.avaya.csta.binding.UnregisterTerminalRequest@1d1209b
dmcc-error
2015-02-24 16.02.35,368 com.avaya.async.impl.AsyncCallbackImpl handleException
WARNING: A service method threw an Exception when invoked!
ServiceMethod: com.avaya.platform.broker.impl.AsyncServiceMethodImpl@a1cb94[com.avaya.cmapi.extsvc.H323RegistrationServices@d647d8, public void com.avaya.cmapi.extsvc.H323RegistrationServices.unregisterTerminal(com.avaya.csta.binding.UnregisterTerminalRequest,com.avaya.api.async.AsynchronousCallback) throws ch.ecma.csta.errors.CstaException]
Exception: com.avaya.platform.broker.impl.AsyncServiceMethodImpl$TimeoutException: Request: com.avaya.csta.binding.UnregisterTerminalRequest timed out
Request: session[session C895277CFFD77DFC23533B713D22F13C-204] com.avaya.csta.binding.UnregisterTerminalRequest@1d1209b
com.avaya.platform.broker.impl.AsyncServiceMethodImpl$TimeoutException: Request: com.avaya.csta.binding.UnregisterTerminalRequest timed out
at com.avaya.platform.broker.impl.AsyncServiceMethodImpl$TimeoutTask.run(AsyncServiceMethodImpl.java:301)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
2015-02-24 16.02.38,926 com.avaya.cs.callcontrol.delegs.CCSEventHandler cstaUnsolicited
WARNING: cstaUnsolicited caught an exception
java.security.InvalidParameterException: extension must be specified
at com.avaya.cs.callcontrol.delegs.Csta1To3.createDeviceIDContent(Csta1To3.java:750)
at com.avaya.cs.callcontrol.delegs.Csta1To3.createDeviceIDContent(Csta1To3.java:742)
at com.avaya.cs.callcontrol.delegs.Csta1To3.localDeviceID1To3(Csta1To3.java:643)
at com.avaya.cs.callcontrol.delegs.Csta1To3.connectionId1To3(Csta1To3.java:311)
at com.avaya.cs.callcontrol.delegs.CCSEventHandler.convertSendConnectionClearedEvent(CCSEventHandler.java:1391)
at com.avaya.cs.callcontrol.delegs.CCSEventHandler.cstaUnsolicited(CCSEventHandler.java:333)
at com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventDistributor.handleEvent(TsapiEventDistributor.java:113)
at com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue.run(TsapiEventQueue.java:103)
2015-02-24 16.03.01,282 com.avaya.async.impl.AsyncCallbackImpl handleException
WARNING: A service method threw an Exception when invoked!
ServiceMethod: com.avaya.platform.broker.impl.AsyncServiceMethodImpl@473f4c[com.avaya.cmapi.extsvc.H323RegistrationServices@d647d8, public void com.avaya.cmapi.extsvc.H323RegistrationServices.registerTerminal(com.avaya.csta.binding.RegisterTerminalRequest,com.avaya.api.async.AsynchronousCallback) throws ch.ecma.csta.errors.CstaException]
Exception: com.avaya.platform.broker.impl.AsyncServiceMethodImpl$TimeoutException: Request: com.avaya.csta.binding.RegisterTerminalRequest timed out
Request: session[session C895277CFFD77DFC23533B713D22F13C-204] com.avaya.csta.binding.RegisterTerminalRequest@25b804
com.avaya.platform.broker.impl.AsyncServiceMethodImpl$TimeoutException: Request: com.avaya.csta.binding.RegisterTerminalRequest timed out
at com.avaya.platform.broker.impl.AsyncServiceMethodImpl$TimeoutTask.run(AsyncServiceMethodImpl.java:301)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
2015-02-24 16.03.06,533 com.avaya.mvcs.station.h323.ras.ErrorToString getErrName
WARNING: Please add description of error code =18308 to ErrorToString.java
2015-02-24 16.03.10,756 com.avaya.mvcs.ccms.CcmsDownlinkParser parseTransparentVdtMessage
WARNING: Parse error, index=3,buffer={e1,50,1a,1a,2a,99,b,a0,c7,3d,c1,8c,f3,3}
2015-02-24 16.03.22,187 com.avaya.mvcs.ccms.CcmsDownlinkParser parseTransparentVdtMessage
WARNING: Parse error, index=0,buffer={80,11,a}
2015-02-24 16.03.25,793 com.avaya.mvcs.ccms.CcmsDownlinkParser parseTransparentVdtMessage
WARNING: Parse error, index=0,buffer={80,11,a}
2015-02-24 16.03.50,789 com.avaya.sessionsvc.SessionServicesImpl logThrowable
WARNING: could not find old session: C895277CFFD77DFC23533B713D22F13C-204
java.lang.Throwable: could not find old session: C895277CFFD77DFC23533B713D22F13C-204
at com.avaya.sessionsvc.SessionServicesImpl.asyncStartApplicationSession(SessionServicesImpl.java:221)
at com.avaya.sessionsvc.SessionServicesImpl.access$000(SessionServicesImpl.java:93)
at com.avaya.sessionsvc.SessionServicesImpl$SASAsyncTask.run(SessionServicesImpl.java:143)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
at java.lang.Thread.run(Thread.java:595)
our application
the times seems to be 55 seconds ahead the AES logs (AES: 16.01.35 = OUR: 16:00:40)
DEBUG 2015.02.24 16:00:40 com.xxx.avaya.recorder.RegisterListenersThread - Unregister from AES: 2206
...
ERROR 2015.02.24 16:01:40 com.xxx.avaya.recorder.AESListener - serverConnectionDown: com.avaya.cmapi.evt.ServerConnectionDownEvent@1fe12a2
ERROR 2015.02.24 16:01:40 com.xxx.avaya.recorder.AESListener - serverConnectionDown.code: 2
ERROR 2015.02.24 16:01:40 com.xxx.avaya.recorder.AESListener - serverConnectionDown.reason: Exception on request
ERROR 2015.02.24 16:01:40 com.xxx.avaya.recorder.AESListener - serverConnectionDown.exception:
com.avaya.mvcs.proxy.XmlGatewayClient$TimeoutException: Request: session[null] com.avaya.csta.binding.UnregisterTerminalRequest@18450bb timed out
at com.avaya.mvcs.proxy.XmlGatewayClient$TimeoutTask.run(XmlGatewayClient.java:542)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
...
WARN 2015.02.24 16:02:55 com.xxx.avaya.recorder.Starter - Could not unregister extension: 2206
ch.ecma.csta.errors.CstaException: Request: session[null] com.avaya.csta.binding.UnregisterTerminalRequest@18450bb timed out
at com.avaya.mvap.svcproxy.ServiceProxy.marshallRequest(ServiceProxy.java:111)
at com.avaya.mvap.svcproxy.RegistrationServicesProxy.unregisterTerminal(RegistrationServicesProxy.java:106)
at com.xxx.avaya.recorder.Starter.unregisterExtensionFromAESThrow(Starter.java:639)
at com.xxx.avaya.recorder.Starter.unregisterExtensionFromAES(Starter.java:649)
at com.xxx.avaya.recorder.RegisterListenersThread.performUnregister(RegisterListenersThread.java:44)
at com.xxx.avaya.recorder.communication.AlertHandler.reRegister(AlertHandler.java:90)
at com.xxx.avaya.recorder.communication.AlertHandler.alert(AlertHandler.java:124)
at com.xxx.avaya.recorder.communication.AlertHandler.alert(AlertHandler.java:184)
at com.xxx.avaya.recorder.communication.xxxAPIProcessor.stopRecording(xxxAPIProcessor.java:410)
at com.xxx.avaya.recorder.record.Recorder.doStop(Recorder.java:132)
at com.xxx.avaya.recorder.record.Recorder.stop(Recorder.java:455)
at com.xxx.avaya.recorder.record.AvayaCCListener.connectionCleared(AvayaCCListener.java:166)
at com.avaya.mvap.svcproxy.MonitoringServicesProxy.handleEvent(MonitoringServicesProxy.java:848)
at com.avaya.mvap.svcproxy.ServiceProxy$ExecutorTask.run(ServiceProxy.java:225)
at com.avaya.common.util.concurrent.impl.RunnableWrapper.run(RunnableWrapper.java:47)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: com.avaya.mvcs.proxy.XmlGatewayClient$TimeoutException: Request: session[null] com.avaya.csta.binding.UnregisterTerminalRequest@18450bb timed out
at com.avaya.mvcs.proxy.XmlGatewayClient$TimeoutTask.run(XmlGatewayClient.java:542)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
Is there a problem in AES, or in some network configuration, maybe in our application?
Any help would be appriciated.
Regards,
Gabor Fenyvesi
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