Hi Expert,

I have developed an application with POMAgentDesktop API 3.0.2. The POM version is 3.0.3.
now customer want to upgrade POM version to 3.0.4. Is there any effect with POMAgentDesktop API 3.0.2. I test it in lab. the application is working fine. Do you have any document for the compatibility.

thank you.

Here is the What's New from the POM API Guide

• In callback call notification preview timer can be set to zero. So if the preview timer is zero and the call notification is of type callback, desktop need to dial the default number immediately. See section Callback->Callback Preview Timer
• For the requirement background call classification, the wrapup timer is received as zero with answering machine completion code (Answer_Machine). See API section AGTAutoReleaseLine.
• In external conference agent can transfer the call to external party and leave the conference. See section Conference-> External Conference and updated Capability Matrix for external conference.
• .Net framework of agent API DLL is upgraded to 4.5.
• Agent API DLL supports TLS1.2.

Thank you for your response.