Interfaces Eligible for Compliance Testing & Technical Support

↓ Avaya Cloud Platforms ↓ Avaya Client SDK, Avaya Vantage and Avaya UCaaS ↓ Other Avaya UCaaS Solutions ↓ Other CCaaS Solutions ↓ Avaya Breeze Platform and Avaya Analytics

Avaya Interface Eligibility Icons

    Community Forum Board: For all Registered & Enhanced level members.

    Free Tier 1 & 2 Technical Support: For all Registered members.

    Tier 1-4 Technical Support: Available with Enhanced Memberships.

    Compliance Testing: For Technology Partners and Test-enabled members.

Avaya Cloud Platforms
Avaya Experience Platform
Q&A Forum Support
 
Paid Tech Support
 
Avaya Enterprise Cloud
 
Free Tech Support
Note 1
Paid Tech Support
Compliance Testing
Note 1: Free Tier 1 & 2 technical support available only for Avaya Enterprise Cloud TSAPI.

Avaya Interface Eligibility Icons

    Community Forum Board: For all Registered & Enhanced level members.

    Free Tier 1 & 2 Technical Support: For all Registered members.

    Tier 1-4 Technical Support: Available with Enhanced Memberships.

    Compliance Testing: For Technology Partners and Test-enabled members.

Avaya Client SDK, Avaya Vantage, Avaya UCaaS
Avaya Client SDK*
  • for Android
  • for iOS
  • for Javascript
  • for Windows
  • for MacOS
* Package content varies by OS
Q&A Forum Support
Free Tech Support
Paid Tech Support
Compliance Testing
Avaya Vantage Device - Using Avaya Client SDK for Android
Q&A Forum Support
Free Tech Support
Paid Tech Support
Compliance Testing
Avaya Vantage Device - Peripherals and other applications not using Avaya Client SDK    
Paid Tech Support
Compliance Testing
Avaya UCaaS - External API for Peripherals    
Paid Tech Support
Compliance Testing

Avaya Interface Eligibility Icons

    Community Forum Board: For all Registered & Enhanced level members.

    Free Tier 1 & 2 Technical Support: For all Registered members.

    Tier 1-4 Technical Support: Available with Enhanced Memberships.

    Compliance Testing: For Technology Partners and Test-enabled members.

Other Avaya UCaaS Solutions

(Also see Avaya Vantage, Avaya UCaaS & Avaya Client SDK)

Avaya Aura Enterprise Platform
Communication Manager
Session Manager
System Manager
Presence Services Snap-in
Session Border Controller for Enterprise		    
Paid Tech Support
Compliance Testing
Application Enablement Services
(JTAPI, TSAPI, DMCC and Web Services)
Q&A Forum Support
Free Tech Support
Paid Tech Support
Compliance Testing

IP Office Mid-Sized Enterprise Platform
IP Office
IP Office Server Edition		    
Paid Tech Support
Compliance Testing

Endpoints and Clients
Avaya one-X Communicator     Paid Tech Support Compliance Testing
IP Deskphones  
Free Tech Support
Note 2
Paid Tech Support
Compliance Testing

Others
Meeting Exchange    
Paid Tech Support
  
Device Enrollment Services
Q&A Forum Support
      
Avaya Meetings Server
Q&A Forum Support
  
Paid Tech Support
  
Note 2: Free Tier 1 & 2 technical support available only for the one-X Deskphone XML API.

Avaya Interface Eligibility Icons

    Community Forum Board: For all Registered & Enhanced level members.

    Free Tier 1 & 2 Technical Support: For all Registered members.

    Tier 1-4 Technical Support: Available with Enhanced Memberships.

    Compliance Testing: For Technology Partners and Test-enabled members.

Other CCaaS Solutions

Automation
Avaya Experience Portal    
Paid Tech Support
Compliance Testing
Avaya Proactive Outreach Manager
Q&A Forum Support
  
Paid Tech Support
Compliance Testing
Intelligent Customer Routing    
Paid Tech Support
  

Multiexperience Contact Center
Avaya Aura Contact Center
Q&A Forum Support
  
Paid Tech Support
Compliance Testing
Avaya Elite Multichannel
Q&A Forum Support
      
Avaya one-X Agent    
Paid Tech Support
 
Avaya Contact Center Select    
Paid Tech Support
Compliance Testing
Avaya Orchestration Designer
Q&A Forum Support
Free Tech Support
Paid Tech Support
Compliance Testing
Avaya Workspaces for Call Center Elite
Q&A Forum Support
  
Paid Tech Support
 

Analytics & Reporting
Call Management System      
Compliance Testing

Others
Avaya Control Manager    
Paid Tech Support
  
Avaya Customer Connections Controls    
Paid Tech Support
  
Customer Interaction Express    
Paid Tech Support
  
Avaya Interaction Center    
Paid Tech Support
 

Avaya Interface Eligibility Icons

    Community Forum Board: For all Registered & Enhanced level members.

    Free Tier 1 & 2 Technical Support: For all Registered members.

    Tier 1-4 Technical Support: Available with Enhanced Memberships.

    Compliance Testing: For Technology Partners and Test-enabled members.

Avaya Breeze Platform and Avaya Analytics
Avaya Breeze Core API
Q&A Forum Support
 
Paid Tech Support
 
Engagement Designer Snap-in
Q&A Forum Support
 
Paid Tech Support
 
Avaya Analytics    
Paid Tech Support
Compliance Testing
Related Avaya Breeze Snap-ins
  • Co-Browsing Snap-in APIs
  • Context Store Snap-in API
  • Engagement Call Control Snap-in API
  • WebRTC Snap-in API
  
 
Paid Tech Support