The System Management Service (SMS) Web Service is hosted on the Avaya Aura Application Enablement Services (AE Services) server and exposes management features of Avaya Aura Communication Manager to client SOAP applications. The web service enables client applications to display, list, add, change and remove specific managed objects on Communication Manager. This service provides programmatic access to a subset of the administration objects available via Communication Manager's System Access Terminal (SAT) screens. The web service also provides the ability to discover the status of resources on Communication Manager.

The SMS Web Service supports the following system management requests:

• Submit Request: Submits a service request. The method invokes any of the available commands for any of the supported service models.
• Release Request: Explicitly ends a session. The method releases the resources associated with a session and terminates it.

In 2009, Avaya Aura AE Services Release 5.2 introduced a new XML representation of the SMS model and field data. All SMS applications developed for AE Services 5.2 or later should use the XML formatted interface. The previous pipe-delimited string formatted interface is no longer supported.

The SMS SDK includes the Web Services Description Language (WSDL) files. The WSDL files are used to generate the client side stubs for your application. The SDK also includes XML schema, a sample application, and listings of the supported service models and commands. The SMS Web Service SDK is available for download from the DevConnect portal, under the appropriate AE Services Release Contents topic.

Get the latest Avaya Aura AE Services SMS Web Services SDK. Find it under the Downloads tab on the System Management Service page.