Avaya Aura Application Enablement Services (AE Services) is a server-based software solution that provides an enhanced set of telephony APIs (Application Programming Interfaces), protocols, and Web Services. Application Enablement Services makes the full-functionality customization capabilities of Avaya communication solutions accessible by corporate application developers, third-party Independent Software Vendors (ISVs), Authorized BusinessPartners, and Systems Integrators. Learn More

• Provides the ability for traditional IT data application developers to interface with Avaya Aura Communication Manager.
• Leverage the power of real-time telephony and system management functions of Communication Manager.
• Provide a standard and familiar method for IT data application developers.
• Supports existing Call Center application requirements.
• Consolidates multiple CTI server platforms onto a single server.

Featured Resources

• White Paper PDF
• Fact Sheet PDF
• Compatibility Test PDF
• AE Services SDKs PDF

Related Resources on DevConnect

• Avaya Aura Platform
• Avaya Aura Communication Manager

Additional Resources from Avaya

• Calling and Messaging Solutions on avaya.com
• AE Services on Avaya Support