Avaya Aura Application Enablement Services

Latest Release: 10.2 (Dec 2023)

About AE Services Release 3.1.4

3.1.4 is not the latest AE Services Release.

Note: Certain downloads below may require you to right-click the link and select your browser's Save Target As... option.

About This Release

AE Services Release 3.1.4 contains AE Server and SDK enhancements for JTAPI and TSAPI-based services. These include:

  • JTAPI and TSAPI Client/SDK enhancement for VDN Monitoring in Predictive Call scenarios
  • Enhanced TSAPI Service Message
  • New JTAPI Interface

Other available AE Services functions have not changed from earlier 3.1 releases, and previous SDKs should be used.

For more information about this release:

AE Services Release 3.1.4 Release Notes (115KB .pdf)

Installation Notes

You can upgrade any version of the AE Services server or client by overwriting the previous version with the current version.

  • AE Services TSAPI, JTAPI, CVLAN Client and SDK installation

    If you are upgrading an AE Services TSAPI, JTAPI, or CVLAN 3.x client (which includes Avaya Computer Telephony R 1.3 clients or any AE Services client release between 3.1.1 and 3.1.4) refer to the Avaya MultiVantage Application Enablement Services TSAPI, JTAPI, and CVLAN Client and SDK Installation Guide, R 3.1.1,and follow the instructions specific to the client you are installing. You can upgrade any AE Services TSAPI, JTAPI, or CVLAN client by overwriting the previous version with the current version. (i.e., the installation program for 3.1.4 works the same as it does for previous releases).
  • Software Only Server installations:

    If you are upgrading a previous version of AE Services Software-Only server software to 3.1.4, see the AE Services Installation and Upgrade Guide for your currently-installed release and follow the instructions for installing the software (i.e., run the install script -- /mnt/cdrom/install). The Install script for 3.1.4 works the same as the install script for prior releases.

Server And SDK Software Downloads

AE Services Software-Only Server Option

AE Services 3.1.4 Software-only Server (190 MB .iso)

JTAPI SDKs And Clients

AES Services 3.1.4 JTAPI Client [OS Independent] (592 KB .zip)
AE Services JTAPI Client [Win32] (1.46 MB .zip)
AE Services 3.1.4 JTAPI SDK [OS Independent] (928 KB .zip)
AE Services 3.1.4 JTAPI SDK [Win32] (1.75 MB .zip)
AE Services 3.1.4 Javadocs for JTAPI SDK (1.47 MB .zip)

TSAPI SDKs and Clients
Note: The AE Services 3.1.4 TSAPI SDK is not available for download. DevConnect members can order the TSAPI SDK via the Procurement option.

AE Services 3.1.4 TSAPI Client [Linux] (369 KB .rpm)
AE Services 3.1.4 TSAPI Client [Win32] (1.59 MB .zip)

Device, Media, And Call Control (DMCC) SDKs

No new SDK issued. Please see earlier 3.1.x releases.

Web Services SDKs

No new SDK issued. Please see earlier 3.1.x releases.