Products Products
Support & Forums Support & Forums
Compliance Testing Compliance Testing
Labs & Sandboxes Labs & Sandboxes
Program Program
Co-Marketing Co-Marketing
Avaya Experience Platform Avaya Enterprise Cloud Avaya Client SDK Avaya Aura Platform See All Products Find Developer Resources

Avaya Experience Platform

Overview Interfaces Learning Support Options Compliance Testing

Avaya Enterprise Cloud

Overview Interfaces Learning Support Options Compliance Testing

Avaya Client SDK

Overview Programming Docs Developer Downloads Licensing Support & Testing

Avaya Aura Platform

Application Enablement Services Communication Manager Presence Services Snap-in Session Manager System Manager Session Border Controller
About DevConnect Support Submit Support Tickets Support Forums Other Support Options

About DevConnect Support

Support Options Support FAQs Supported Platforms and Interfaces

Submit Support Tickets

Procured System Support
For procurement issues or questions Remote Lab Support
For issues and questions related to DevConnect remote labs Membership & Program Support
For membership and program benefits questions General Support
For general issues not covered by the other support tickets

Support Forums

Avaya Client SDK AEServices DMCC APIs AEServices JTAPI AEServices Web Services Avaya Workspaces Avaya Experience Platform Orchestration Designer All Forums

Other Support Options

Product Notices Non-DevConnect Support Resources

Compliance Testing

About Compliance Testing Compliance Tested Solutions

About Compliance Testing

Compliance Testing Overview Avaya Interfaces Eligible For Testing Compliance Testing FAQs Compliance Testing Guide(s) (PDF)

Compliance Tested Solutions

DevConnect Marketplace Search Applications Notes

Labs & Sandboxes

Remote Labs Procurement Benefits

Remote Labs

Remote Labs Overview Avaya Aura Session Manager Avaya Aura AE Services & Communication Manager Self Services (Experience Portal) Avaya Proactive Outreach Manager Avaya Contact Center Elite

Procurement Benefits

About DevConnect Procurement Access/View Procurement Catalog Procurement FAQs DevConnect Procured System Support

Program

Program Overview Program Benefits Membership Options

Program Overview

DevConnect Membership Levels DevConnect Program Guide (PDF) DevConnect Program FAQs

Program Benefits

Membership Benefits DevConnect Procurement Co-marketing

Membership Options

Manage My Portfolio/Solutions Manage My Profile

Co-Marketing

Co-Marketing Benefits Relationship Benefits

Co-Marketing Benefits

Co-Marketing Overview Logos Marketplace Co-branded Collateral Select Product Program

Relationship Benefits

Social Media 8-and-Out Podcasts Sponsorships Advertising

Avaya Aura Application Enablement Services

Latest Release: 10.2 (Dec 2023)

Release 5.2.1

Avaya Aura Application Enablement Services (AE Services) Release 5.2.1 was made generally available in January 2010. This is NOT the latest AE Services release and is out of support. The latest release is recommended for new development.

End of Sale & Support Notice Effective June 3rd, 2013, Avaya Aura Application Enablement Services, Release 5.2.4 and earlier releases – including all corresponding dot releases of 5.2.x are End of Sale. The other important dates of these releases are, End of Software Support August 24th, 2014 and End of Services Support June 3rd 2019. For More Information
Overview Downloads

Features in the new release

The Service Pack release resolves a number of issues, including:

  • DMCC Service:
    The performance of the DMCC Service Recovery feature has been improved. This reduces the time interval to recover monitors, following an abnormal DMCC JVM exit.
  • TSAPI Client:
    Erroneous error messages are no longer displayed when reconfiguring the Log to File option of the TSAPI Spy application.
  • TSAPI Server:
    The TSAPI Service now always reports the correct event cause in the CSTA Retrieved event.

For detailed information about this release, see:

Compatibility Information

Compatibility with AE Services Release 4.2 Applications

All DMCC, Web Services, JTAPI and TSAPI applications created with the AE Services Release 4.2.x SDKs and client libraries will work seamlessly on AE Services Release 5.2.1 without the need to recompile code and without the need to replace any third-party library components.

Note: AE Services 4.2 DMCC applications must specify the 4.2 or earlier protocol version. If a protocol version is not specified, the server will default to 5.2 and the application may receive unexpected XML messages with added elements and/or receive new XML messages.

Compatibility With Communication Manager Releases

AE Services Release 5.2.1 is compatible with the following Communication Manger releases:

  • Communication Manager 4.0.x
  • Communication Manager 5.0.x
  • Communication Manager 5.1.x
  • Avaya Aura Communication Manager 5.2.x

Release history

Generally Available

End of Support Mar 2023 (view notice)

End of Support Dec 2020 (view notice)

End of Support Jul 2019 (view notice)

End of Support Earlier Releases (view notice)

Release Information Product Overview Product Documentation Server Downloads MIB Files DMCC APIs Web Services JTAPI TSAPI CVLAN API
Important Note: This is a sample implementation of a client media stack designed to demonstrate the RTP processing capabilities of the DMCC SDK. Click here for important information about using the Media Stack in production environments.

DMCC Java SDK and Documentation

DMCC XML SDK and Documentation

DMCC .NET SDK and Documentation

Media Stack Documentation

Note: The Avaya Aura AE Services 5.2.1 TSAPI SDK is not available for download. DevConnect members can order the TSAPI SDK via the Procurement option.

Note: DevConnect does NOT provide developer support for CVLAN.