Avaya Aura Contact Center (AACC) combined with an Avaya Experience Portal front-end gives enterprises a complete, flexible, and efficient solution. This flexible application uses the Web services-based Open Interfaces supported by all modes of Avaya Aura Contact Center, including both SIP and AML. The sample application demonstrates how to transfer customer data from Avaya Experience Portal to Avaya Aura Contact Center using the AACC Web services.

The sample application was developed and tested against the following configuration:

• Avaya Aura Contact Center Release 7.0.0
• Avaya Experience Portal Release 7.0.1

• Front-end Avaya Experience Portal and Avaya Aura Contact Center Web Service Open Interfaces Guide (720 KB .pdf)
• Front-end Avaya Experience Portal Sample Applications Download (17.3 MB .zip)
  Includes the XferToLandingPad project, sample code and WAR file referenced in the guide.