Outbound Call Blast is a Web based application that enables users to record messages and/or upload prompts (announcements) that are played to called parties (extensions).
The application uses Call Control XML (CCXML) to call the host (for recording a message) and the called parties. The application also uses Java Server Pages, Servlets, and the Avaya Experience Portal Application Interface Web service. The Outbound Call Blast application is deployed on the Avaya Experience Portal platform (formerly known as Avaya Voice Portal).
Note: CCXML applications are not supported on the Avaya Interactive Response platform.
The Outbound Call Blast sample application demonstrates the following:
- Use of the Application Interface Web service (AppIntfWS) to launch call control applications hosted on Avaya Experience Portal.
- Interaction between the OutboundCallBlastCC (CCXML) application and Voice eXtensible Markup Language. The OutboundCallBlastDialog (VXML) application is generated by Avaya Orchestration Designer (formerly known as Avaya Dialog Designer).
- Passing information between the CCXML application and the VXML application.
- Uploading WAV file to be played as prompts.
Note: The sample application documentation was updated in January 2012 (issue 1.1) to indicate compatibility with Avaya Orchestration Designer Release 6.0 and Avaya Experience Portal Release 6.0.