This is the first release of the Co-Browsing Snap-in. Key features for developers include:

• Client-side JavaScript API that developers can use to build co-browsing-enabled Web pages for agents and customers.
• Developers can include controls that enable customers and agents to initiate or join a co-browsing session, that enable agents to request control of a session, and that enable customers to grant or revoke an agent's control request or to pause a session.
• Basic Reporting and Audit REST APIs that can be used to get information about historical and active co-browsing sessions.

For more detailed information about these features, see the Release Notes, Reference Guide and Developers and API Reference Guide, which are available under the Downloads tab.

Co-Browsing Snap-in Release 3.0 interoperates with the following Avaya product releases:

• Avaya Breeze Platform 3.1 SP1.
• Avaya Aura System Manager 7.0.