These educational resources are available to help you learn how to develop services with Avaya Engagement Designer that are deployed on the Avaya Breeze Platform.

This occasional video series provides a quick introduction to the features, capabilities and use of the Avaya Engagement Designer.

• Getting to know the user interface (6 mins)
• Creating a simple Workflow Definition (6 mins)
• Exploring advanced workflow features - part 1 (8.5 mins)
• Exploring advanced workflow features - part 2 (8 mins)
• Validating, deploying and testing workflows (7 mins)
• International support hotline use case (12.5 mins)

Replays, slides and Q&As from DevConnect-hosted webinars:

• Avaya Engagement Designer webinar - January 2015

Beginning with Release 3.4, sample workflow definitions, also called templates, are included with the Avaya Engagement Designer installation. Users can access the sample workflow definitions from the Designer page.

Avaya Learning offers a range of training courses for Avaya Breeze Snap-in developers, including:

• Programming Avaya Breeze Snap-ins Using the Java SDK
• Creating Avaya Breeze Snap-ins Using Engagement Designer