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Avaya WebRTC Snap-in

Latest Release: 3.9 (January 2024)

Release 3.1

Avaya WebRTC Snap-in Release 3.1 was made generally available in August 2014; Feature Pack 1 (Release 3.1.1.0) was issued in December 2015 and includes updated versions of the SDK and documentation. Service Pack 1 (Release 3.1.1.1) was issued in May 2016, incorporating fixes and updated documentation reflecting the new Avaya Breeze Platform product name. This is NOT the latest release of the WebRTC snap-in. The latest release is recommended for new development.

IMPORTANT The following end of sale and end of support dates have been announced for the Avaya Breeze platform and selected snap-ins as stand-alone products. The Avaya Oceana Solution still depends on Avaya Breeze; therefore, the Avaya Oceana Solution offer includes Avaya Breeze, Context Store, Co-browsing, and Engagement Designer. Support for these components will continue as part of the Avaya Oceana Solution.
  • End of sale: November 15, 2022 / End of Support: December 31, 2026
    • Avaya Breeze
    • Engagement Call Control
  • End of sale: November 15, 2022 / End of Support: February 15, 2024
    • Context Store
    • Engagement Designer
  • End of sale: February 15, 2023 / End of Support: February 15, 2024
    • Co-browsing
    • WebRTC
Additional information about the end of sale and end of support dates can be found here.
Overview Downloads

Interoperability and Compatibility

The following Avaya product releases are required to use the Avaya WebRTC Snap-in 3.1.1.x:

  • Avaya Breeze Platform Release 3.1.1.
  • Avaya Aura System Manager Release 7.0, with the Service Pack integrated patch installed to update the Avaya Breeze Element Manager to release 3.1.1.
  • Avaya Aura Media Server Release 7.7.
  • Avaya Session Border Controller for Enterprise (SBCE) Release 6.3 or higher (not required if all users are internal to the enterprise firewall, or if they are using a third-party reverse proxy or Application Delivery Controller). Advanced and Standard Avaya SBCE licenses are required for each concurrent session.
  • Avaya Aura Communication Manager 6.3.5 or higher.

The Avaya WebRTC Snap-in supports the following browsers:

  • Chrome 40 or higher.
  • Firefox 35 or higher.

Release history

End of Sale Nov. 2022 (view notice)

3.1 FP1 (Release 3.1.1.x) 3.1 (Release 3.1.0.x)

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