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IP Office Platform

Latest Release: 11.1.3 (June 2023)

Release 5.0

IP Office Release 5.0 was made generally available in August 2009; the latest quarterly maintenance release was issued in April 2012. This is NOT the latest IP Office release; the latest release is recommended for new development.

Overview Downloads

Features in the new release

Highlights of IP Office Release 5.0 include:

  • Three editions of IP Office are now available: Essential Edition, Preferred Edition and Advanced Edition
  • Licensing changes: a simplified three step user-centric licensing model has been adopted: IP Office system platform and phones licenses, system edition licenses and user productivity licenses
  • Release 5.0 is supported on the IP Office 500, IP412 and IP406 v2 platforms only
  • Telephone support: for Avaya 1603SW, third-party SIP endpoints and the new IP-DECT R4 Solution
  • Core function support: centralized directory; centralized call log; increased conferencing capacity up to 128 channels; extended Small Community Network (SCN) with resilience; enhanced fax support
  • Messaging support: embedded voicemail; VoiceMail Pro enhancements
  • one-X Portal for IP Office
  • Enhanced Quality of Service reporting
  • Enhanced VoIP telephone support

Release history

Generally Available

End of Support June 2021 (view notice)

End of Support December 2018 (view notice)

End of Support December 2015 (view notice)

End of Support (Earlier Releases)

Release Information Documentation Product Matrix Product Software Educational Resources

Comprehensive IP Office Release 5.0 documentation, including TAPI and SMDR documentation, is available from the Avaya Support web site - download the IP Office 5.0 Documentation CD.

The Product Matrix provides just about everything you need to know regarding IP Office Release 5.0, from features to hardware configurations, TAPI interface commands to voicemail prompts, protocols to cable pin-outs. The IP Office Release 5.0 Product Matrix is an invaluable resource for any DevConnect Member working with IP Office:

These presentations were originally made available with IP Office Release 4.2 but remain valid for Release 5.0:

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