The Avaya Proactive Outreach Manager (POM) Blood Donor Service sample application demonstrates how to use the POM plugin for Avaya Orchestration Designer to perform tasks such as creating a custom POM application, retrieving contact information within an application, updating completion status and adding contacts to running jobs.

The application is invoked as part of a POM campaign. Its primary purpose is to solicit participation in a blood donation drive. Functionality is also offered to allow callees to choose the form of contact used for a subsequent information campaign.

The application is written using Avaya Orchestration Designer and runs on Avaya Experience Portal. A connection to POM is maintained via the POM Pluggable Data Connector (PDC) component.

The sample application has been verified as being functional with the following Avaya products:

• Avaya Orchestration Designer Release 6.0
• Avaya Experience Portal Release 6.0
• Avaya Proactive Outreach Manager Release 2.5

• POM Blood Donor Service Application Design Note - Issue 1.0 (2.08 MB .pdf)
• POM Blood Donor Service Sample Application download (1.31 MB .zip)