Questions Deploy an Avaya orchestration designer application:
1) If the application is DTMF based, how can we disable the ASR options when we are exporting the application? Or this is not required
2) How is ddconfig.xml being used?
2.1) This file is not exported as part of the runtime config library
2.2) What is invalidlicensetimer?
2.3) We deployed an application to the Avaya platform, it did work in the begining and after that we had the error 'com.avaya.sce.runtimecommon.SCERuntimeException: Invalid runtime license '. When we rebuilt the ddconfig.xml file, the application starts working again.
The error we are getting on the log file is shown below:
19/11/2013 14:18:53:005 INFO - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : Acquiring Avaya Platform runtime license
19/11/2013 14:18:53:005 DEBUG - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : PlatformParams:getPlatformParams: __VPVarGlobalDate is null
19/11/2013 14:18:53:005 DEBUG - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : PlatformParams:getPlatformParams:Timestamp is 01/01/70 1:00:00
19/11/2013 14:18:53:005 DEBUG - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : PlatformParams: get global parameters from VPMS...
19/11/2013 14:18:53:036 DEBUG - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : PlatformParams: AppRuntimeVarsResponse.getGlobalAppRuntimeVars returns status - Failure, either user id or password is invalid
19/11/2013 14:18:53:036 DEBUG - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : License: Use the license server url in VPMS instead - null
19/11/2013 14:18:53:036 DEBUG - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : License is bad, grace period expired
19/11/2013 14:18:53:036 DEBUG - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : License refresh timer started
19/11/2013 14:18:53:036 INFO - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : Capturing exception [com.avaya.sce.runtimecommon.SCERuntimeException]. Message [Invalid runtime license]
2.4) Some help on how to set the license file in ddconfig.xml is required
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