Questions Deploy an Avaya orchestration designer application:
1) If the application is DTMF based, how can we disable the ASR options when we are exporting the application? Or this is not required
2) How is ddconfig.xml being used?
2.1) This file is not exported as part of the runtime config library
2.2) What is invalidlicensetimer?
2.3) We deployed an application to the Avaya platform, it did work in the begining and after that we had the error 'com.avaya.sce.runtimecommon.SCERuntimeException: Invalid runtime license '. When we rebuilt the ddconfig.xml file, the application starts working again.
The error we are getting on the log file is shown below:
19/11/2013 14:18:53:005 INFO - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : Acquiring Avaya Platform runtime license
19/11/2013 14:18:53:005 DEBUG - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : PlatformParams:getPlatformParams: __VPVarGlobalDate is null
19/11/2013 14:18:53:005 DEBUG - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : PlatformParams:getPlatformParams:Timestamp is 01/01/70 1:00:00
19/11/2013 14:18:53:005 DEBUG - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : PlatformParams: get global parameters from VPMS...
19/11/2013 14:18:53:036 DEBUG - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : PlatformParams: AppRuntimeVarsResponse.getGlobalAppRuntimeVars returns status - Failure, either user id or password is invalid
19/11/2013 14:18:53:036 DEBUG - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : License: Use the license server url in VPMS instead - null
19/11/2013 14:18:53:036 DEBUG - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : License is bad, grace period expired
19/11/2013 14:18:53:036 DEBUG - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : License refresh timer started
19/11/2013 14:18:53:036 INFO - 4CB5929865A623D8B94CC5A2036F1F18:/MnSGiftCard : Capturing exception [com.avaya.sce.runtimecommon.SCERuntimeException]. Message [Invalid runtime license]
2.4) Some help on how to set the license file in ddconfig.xml is required

1) you cannot. Even if you are only doing DTMF, you should still set the ASR options. But they will be ignored.

2) the ddconfig.xml contains configuration values that apply to all applications on an application server. Use the runtimeconfig web application to configure those values.

2.1) no this file is not exported. It will be created with default values if it does not exist.

2.2) Given the trace below, you have not configured a URL to WebLM. So OD will try to use the same license server as EP. That failed so your installation is on a 30 day grace period after which no apps will run. You need to configure the runtimeconfig license server URL and also have a valid OD runtime license, they are free.

2.3) rebuild the ddconfig.xml file? You should NEVER hand edit that file.

2.4) see 2.2