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Author Message
20/11/2013 14:09:52
Subject: POM: Calls not launched
#1
AlexHartoch
Joined: Nov 20, 2013
Messages: 1
Offline
Hi,

I'm trying to setup my first POM campaign and I'm receiving the following error:

20 Nov 2013 20:26:10,241 [StateWorker3-0] INFO com.avaya.pim.core.VoiceCaller2.makeCCXMLCall(VoiceCaller2.java:439) - Out Call Web Service returned fault: AppIntfServiceSOAPImpl::launchCCXML() MPP Outcall Web Service returned FAILED. MPP = sraaeplab_mpp, rc = 8204

Any clue on what this error might mean?

Thanks,
alex
PM
27/11/2013 05:11:27
Subject: Re:POM: Calls not launched
#2
Sajid
Joined: Nov 8, 2013
Messages: 1
Offline
Ensure you activate the SA8874 patch, that is, call status messages for 7434ND IP
phones, on Communication Manager to enable the Call Classification Analysis (CCA)
feature for H.323 ports

Ref : http://downloads.avaya.com/css/P8/documents/100164130 page 7
PM
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