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WilsonYu
Joined: Nov 6, 2013
Messages: 3950
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Try restarting MPP and EPM then.
RajeshBairagoni
Joined: Dec 16, 2013
Messages: 98
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Hi,

There were more posts on Stackunsynchronized Error. But didn't find any root cause or exact solution for this.

Could you please help me to find exact root cause and solution for this type of error.
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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Make sure you tracing is enables. then in the main application you will find a trace.log file in webapps/<appname/data/log.

Post that file.>
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annam
Joined: Nov 19, 2014
Messages: 24
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Hello
We have the same problem in our EP 7 using Tomcat 7.


Servlet Exceptionjava.util.EmptyStackException
**** Root Cause
java.util.EmptyStackException
at com.avaya.sce.runtimecommon.StackUnsynchronized.peek(StackUnsynchronized.java:69)
at com.avaya.sce.runtimecommon.SCESession.getVariableTOSAppName(SCESession.java:949)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:227)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:620)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1070)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2440)
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2429)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)

com.avaya.sce.runtimecommon.SCERuntimeException: Servlet Exceptionjava.util.EmptyStackException
**** Root Cause
java.util.EmptyStackException
at com.avaya.sce.runtimecommon.StackUnsynchronized.peek(StackUnsynchronized.java:69)
at com.avaya.sce.runtimecommon.SCESession.getVariableTOSAppName(SCESession.java:949)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:227)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:620)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1070)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2440)
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2429)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)

What can be the problem?
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
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Can you post the app trace.log?
annam
Joined: Nov 19, 2014
Messages: 24
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Hi,
We attached the trace and STDOUT files where the StackUnsynchronized.peek(StackUnsynchronized.java error occurs for the session 1488889FCDFE88BF7F5D24780D112C5D(blmpp1-2017275065035-43)

Thank you in advance for your help.
Anna
Filename Document3.txt [Disk] Download
Filename tomcat7-stdout.2017-09-27.zip [Disk] Download
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
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I can't open the 2g log file in a regular text editor. Don't you find any log file in the data/log directory of the app? The error in the other text file says java.lang.NullPointerException different from what you previously saw. However the exception does not have the stack trace thus I can't see exactly where it happens.
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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I used split on the 2 gb file but there is nothing of use in there. can you post the original file that the Document3.txt was derrived from.
annam
Joined: Nov 19, 2014
Messages: 24
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Hi
Please find attached ZIP file

Thank you
Anna
Filename trace_R0.rar [Disk] Download
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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My main recommentation would be to not use so many local calls (or any). The release notes have been ammended to say only use local call if absolutely necesary. It looks like things go arwy when there is a disconnect and you are several levels deep in local calls with no interveining (inbetween) vxml pages being generated.
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