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RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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I always include this at the bottom of my ccxml pages:


<transition event="" >
<log expr="'-- missed ' + event$.name +' -- [' + state +']'"/>
<log expr="' eventdata... \n' + objectToString(event$)"/>
</transition>

</eventprocessor>
</ccxml>
MichaelReynolds [Avatar]

Joined: Nov 7, 2013
Messages: 140
Location: South Carolina
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I believe that I have located the source of the issue here. My predecessor had added a <transition event=connection.connected"> step in which he triggered on a connect and did not test for call progress. I believe that the trigger on this event negated the subsequent events. I still need to think on this a bit more but for now, commenting this out in the CCXML did the trick.

Michael Reynolds mike.reynolds@realpage.com (864) 272-3541
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