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PaulBrassington
Joined: Dec 19, 2013
Messages: 1
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Hi Simon,

I thought I'd quickly update you to let you know that we've tested this within our lab environment (AACC 6.3 SP10), and it now works!! :~)

It works in exactly the same way as for voice calls using the "ProviderContactID" field from the Intrinsics to identify the existing contact and append the new intrinsic (and executed within the EM_Email_Primary application).

If you require any further detail, please let me know and I'll drop you an email.

Cheers,
Paul.
SimonFitz-Gerald2
Joined: Apr 30, 2010
Messages: 4
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That's great thanks Paul. It is good to know.
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