hi rose,

Im looking for a similar logic Can you send me the sample application?

my email address is gopalkrishna786@gmail.com

Thanks,
Krishna

they are in the mail.

Hi Ross, could you please also send me sample applications? THanks.
email: jenny.yang@telus.com

I sent you an email.

Can you send this to ktburnam@gmail.com?

Thanks!

Sent in email.

Is it possible to do this using the VXML events? I want to be able to switch the type of message based on the VXML event (for example no input and no match) and handle this at the app root level. Is this possible?

Also I am trying to understand the prompt level features. When I throw an event will it increment all prompt levels inside of that prompt in collect node? EX: I have a no input event and I throw the error, after reprompting I receive a no match event will the prompt level be set to 2 for the no match prompt?

The events you see in the example are VXML events. I am not sure I follow your question.

Yes you can put nomatch and noinput events at the root level.

The way prompt levels work is this:

When a page is executed and the interpreter starts its "form interpretation algorithm" (FIA), it will play any initial prompt, then enter the field and play any field prompt and then activate grammars, if there is a nomatch or noinput the FIA then plays any prompt in the noinput/nomatch and increments an internal counter and starts the field over by playing any field level prompt. If the prompt has multiple levels the the level matching the current counter is played
.
http://www.w3.org/TR/voicexml20/#dml4.1.6
http://www.w3.org/TR/voicexml20/#dml5.3.6


http://www.w3.org/TR/voicexml20/#dml2.1.1

http://www.w3.org/TR/voicexml20/#dml2.1.6

http://www.w3.org/TR/voicexml20/#dmlAFIA

Is there a way to capture the message before a GoTo block to help determine in the prompt whether or not to play a no input or a no match event?

with in the "catch" the _event and _message are defined and can be submitted back to the application, HOWEVER, if you goto a new form the FIA restarts.

I am not sure what you are trying to do but if you are in a catch of a nomatch the message will be nomatch (I think therefore I am ). So I am not sure what that would tell you.

I am looking for a way to store that information into a variable that can be used inside a prompt to differentiate between a no input and a no match phrase (I basically want to have 1 prompt with different phrases based on a variable that stores the no input/no match message from the previous node).

Why not 2 separate catches and prompts?

The "if" logic in a prompt is executed on the application server to generate the prompt. Once generated when the actual prompt is executed there is no branching unless you want to hand code your vxml page and add <if>...</if>

You can always use a capture expression and submit the value to the application server and then either go to a new form or reenter the same form.

Hi Ross, Could you please also send me sample applications?
Thanks.
email: a.menon@alahli.com

sent in email