Author Message
Anonymous

Hi,

I am facing an issue in my IVR application (OD 6.0) where CTI transfer is failing for all calls from a particular menu. CTI transfer works absolutely fine from other menu nodes. I am getting exception "Server returned HTTP response code: 500 for URL".

Please find below IVR logs:
Search "ECC94B6BCE531ED69B51C63D2E5ED85C" (540 hits in 1 files)
E:\Projects\IDBI\issues\20131119\trace.log (540 hits)
Line 275087: 21/11/2013 14:15:25:054 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : SCESession bound to HttpSession ECC94B6BCE531ED69B51C63D2E5ED85C
Line 275087: 21/11/2013 14:15:25:054 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : SCESession bound to HttpSession ECC94B6BCE531ED69B51C63D2E5ED85C
Line 275088: 21/11/2013 14:15:25:054 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Browser Version 2.1.4, terminationURL enabled : true
Line 275089: 21/11/2013 14:15:25:054 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : PlatformParams:getPlatformParams: __VPVarGlobalDate is 1365058855255
Line 275090: 21/11/2013 14:15:25:054 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : PlatformParams:getPlatformParams:Timestamp is 04/04/13 12:30:55
Line 275091: 21/11/2013 14:15:25:054 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : Start
Line 275091: 21/11/2013 14:15:25:054 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : Start
Line 275092: 21/11/2013 14:15:25:054 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : ** Pushed Stack Frame [/IDBI_IVR]
Line 275093: 21/11/2013 14:15:25:054 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Not able to save posted variable information [__VPVarAppURL]
Line 275094: 21/11/2013 14:15:25:054 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___sessionid to complex: session:sessionid as [avpDC3-2013325084525-20]
Line 275095: 21/11/2013 14:15:25:054 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Not able to save posted variable information [__VPVarGlobalDate]
Line 275096: 21/11/2013 14:15:25:054 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Not able to save posted variable information [__VPmaxbackuplogfiles]
Line 275097: 21/11/2013 14:15:25:054 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Not able to save posted variable information [__VPappname]
Line 275098: 21/11/2013 14:15:25:054 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Not able to save posted variable information [__VPloglevel]
Line 275099: 21/11/2013 14:15:25:054 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Not able to save posted variable information [__VPvpms]
Line 275100: 21/11/2013 14:15:25:054 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Not able to save posted variable information [__VPbreadcrumb]
Line 275101: 21/11/2013 14:15:25:054 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Not able to save posted variable information [__VPVarAppDate]
Line 275102: 21/11/2013 14:15:25:054 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Not able to save posted variable information [__VPappvars]
Line 275103: 21/11/2013 14:15:25:054 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Not able to save posted variable information [__VPlogname]
Line 275104: 21/11/2013 14:15:25:054 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Not able to save posted variable information [__VPlogpassword]
Line 275105: 21/11/2013 14:15:25:054 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Not able to save posted variable information [__VPapplog]
Line 275106: 21/11/2013 14:15:25:054 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Not able to save posted variable information [__VPapploggingurl]
Line 275107: 21/11/2013 14:15:25:054 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : runtime_platform : Experience Portal
Line 275108: 21/11/2013 14:15:25:054 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : runtime_asr : Desktop Microsoft Speech SAPI
Line 275109: 21/11/2013 14:15:25:054 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : MessageType is speech
Line 275110: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : ReadConfigData
Line 275110: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : ReadConfigData
Line 275111: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___videofps to complex: session:videofps as [unknown]
Line 275112: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___protocolname to complex: session:protocolname as [H323]
Line 275113: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___vprdnis to complex: session:vprdnis as []
Line 275114: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___vpcoveragereason to complex: session:vpcoveragereason as []
Line 275115: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___videocodec to complex: session:videocodec as [unknown]
Line 275116: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___videobitrate to complex: session:videobitrate as [unknown]
Line 275117: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___protocolversion to complex: session:protocolversion as [1.0]
Line 275118: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___channel to complex: session:channel as [1050]
Line 275119: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___videonearfmtp to complex: session:videonearfmtp as [unknown]
Line 275120: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___uui to complex: session:uui as []
Line 275121: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___aai to complex: session:aai as []
Line 275122: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___calltag to complex: session:calltag as [avpDC3-1050-2013325084525]
Line 275123: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :redirectinfo___uri to complex: redirectinfo:uri as []
Line 275124: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___ucid to complex: session:ucid as [10001448421385023525]
Line 275125: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___videoformat to complex: session:videoformat as [unknown]
Line 275126: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___vpcalledextension to complex: session:vpcalledextension as [1050]
Line 275127: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___videowidth to complex: session:videowidth as [unknown]
Line 275128: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___videoenabled to complex: session:videoenabled as [unknown]
Line 275129: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___videofarfmtp to complex: session:videofarfmtp as [unknown]
Line 275130: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :_sipcallid to simple: _sipcallid as [unknown]
Line 275131: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___ani to complex: session:ani as [7428126049]
Line 275132: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___sessionlabel to complex: session:sessionlabel as [10001448421385023525]
Line 275133: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___dnis to complex: session:dnis as [7009]
Line 275134: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___videoheight to complex: session:videoheight as [unknown]
Line 275135: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :redirectinfo___reason to complex: redirectinfo:reason as []
Line 275136: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :redirectinfo___screeninginfo to complex: redirectinfo:screeninginfo as []
Line 275137: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :redirectinfo___presentationinfo to complex: redirectinfo:presentationinfo as []
Line 275138: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___sharedmode to complex: session:sharedmode as [shared]
Line 275139: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___mediatype to complex: session:mediatype as [unknown]
Line 275140: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :shareduui___value to complex: shareduui:value as []
Line 275141: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :session___vpcoveragetype to complex: session:vpcoveragetype as []
Line 275142: 21/11/2013 14:15:25:085 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :shareduui___id to complex: shareduui:id as []
Line 275143: 21/11/2013 14:15:25:085 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.execute: encrypted value is E+6JYNjQH5UtPdHsLS6amtYXFMpRRnGZpgfDol0Mbwc=
Line 275144: 21/11/2013 14:15:25:085 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.execute: request to manager is http://10.144.141.34:8080/aesconnector/CallInfoInitialCall?extension%3D1050&k=E%2B6JYNjQH5UtPdHsLS6amtYXFMpRRnGZpgfDol0Mbwc%3D
Line 275145: 21/11/2013 14:15:25:085 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.execute: setting session cookie to ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR
Line 275145: 21/11/2013 14:15:25:085 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.execute: setting session cookie to ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR
Line 275146: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.execute: callinfo from Manager is callid=14612&ani=7428126049&dnis=39197100&extension=1050&ucID=01001146121385023520&uui= &state=established
Line 275147: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.processCallInfoResults: rawResponse: callid=14612&ani=7428126049&dnis=39197100&extension=1050&ucID=01001146121385023520&uui=+&state=established
Line 275148: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CallInfo.doGetCallInfo: Populating call info variable values...
Line 275149: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.setCallInfoVariableValues: Call ID 14612
Line 275150: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.setCallInfoVariableValues: Calling # (ANI) 7428126049
Line 275151: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.setCallInfoVariableValues: Called # (DNIS) 39197100
Line 275152: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.setCallInfoVariableValues: Ext 1050
Line 275153: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.setCallInfoVariableValues: UCID 01001146121385023520
Line 275154: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.setCallInfoVariableValues: UUI
Line 275155: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.setCallInfoVariableValues: State established
Line 275156: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : START----------------------- > ReadConfigData() < -----------------------START
Line 275157: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : ReadConfigData()> defaultnextstate: 00010, defaultpreviousstate: 00010, boxnumber: 01, marathiEnabled: off, masking: on, otherIdbiBeneficiariesType: retail, myIvrType: banking, maxTpinAttempts: 2, maxApinAttempts: 2, tpinNiNmCount: 3, apinNiNmCount: 3, maxNiNm: 3, noofchequebooks: 1, noofleaves: 50, baseUrl: http://10.144.141.34:8080/audio/IDBI_IVR/, banking_general_tvdn: 7001, hot_listing_tvdn: 7002, loan_nps_demat_tvdn: 7003, complaints_tvdn: 7004, financial_transactions_tvdn: 7005, preferred_nri_tvdn: 7006, product_info_tvdn: 7007, start_iconnect_vdn: 7009, main_menu_iconnect_vdn: 7010, financial_transactions_iconnect_vdn: 7011, loan_type_iconnect_vdn: 7012, demat_account_iconnect_vdn: 7013, tpin_generation_iconnect_vdn: 7014, tpin_regeneration_iconnect_vdn: 7015, get_mobile_number_for_cbm_iconnect_vdn: 7016
Line 275158: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : END----------------------- > ReadConfigData() < -----------------------END
Line 275159: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : Initialise
Line 275159: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : Initialise
Line 275160: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : START----------------------- > UpdateUniqueId() < -----------------------START
Line 275161: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : UpdateUniqueId()> callStartDateTime = 2013-Nov-21 14:15:25.101
Line 275162: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : UpdateUniqueId()> boxnumber = 01
Line 275163: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : UpdateUniqueId()> channel = 1050
Line 275164: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : UpdateUniqueId()> uniqueId >> 20131121141525105001
Line 275165: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : UpdateUniqueId()> ANI taken from cticonnector variable
Line 275166: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : UpdateUniqueId()> uuiReceived =
Line 275167: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : UpdateUniqueId()> No UUI received
Line 275168: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : UpdateUniqueId()> Error: 1
Line 275169: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : UpdateUniqueId()> nextState >> 00010
Line 275170: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : UpdateUniqueId()> ivrConnect >> 1
Line 275171: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : UpdateUniqueId()> ivrSuccess = 2
Line 275172: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : UpdateUniqueId()> authType = 1
Line 275173: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : UpdateUniqueId()> exitReason = 2
Line 275174: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : END----------------------- > UpdateUniqueId() < -----------------------END
Line 275175: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine
Line 275175: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine
Line 275176: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine-Begin
Line 275176: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine-Begin
Line 275177: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine-WhichState
Line 275177: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine-WhichState
Line 275178: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:StateMachine-WhichState | Previous State = | C_states:ps : 00010
Line 275179: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [C_states:ns] Numeric Less Than [10000]
Line 275180: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:StateMachine-WhichState | Next State = | C_states:ns : 00010
Line 275181: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine-S0XXXX
Line 275181: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine-S0XXXX
Line 275182: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-Begin
Line 275182: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-Begin
Line 275183: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-WhichState
Line 275183: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-WhichState
Line 275184: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S0XXXX-WhichState | Previous state = | C_states:ps : 00010
Line 275185: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [C_states:ns] String Equal [00010]
Line 275186: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S0XXXX-WhichState | Next state = | C_states:ns : 00010
Line 275187: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-S00010
Line 275187: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-S00010
Line 275188: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00010_Welcome-Begin
Line 275188: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00010_Welcome-Begin
Line 275189: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00010_Welcome-CheckCurrentTime
Line 275189: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00010_Welcome-CheckCurrentTime
Line 275190: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [time:hour] Numeric Less Than [12]
Line 275191: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition2] Expression [time:hour] Numeric Less Than [16]
Line 275192: 21/11/2013 14:15:25:101 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S00010_Welcome-CheckCurrentTime | Play good afternoon message
Line 275193: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00010_Welcome-Afternoon
Line 275193: 21/11/2013 14:15:25:101 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00010_Welcome-Afternoon
Line 275357: 21/11/2013 14:15:26:396 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00010_Welcome-S_WelcomeMessage
Line 275357: 21/11/2013 14:15:26:396 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00010_Welcome-S_WelcomeMessage
Line 276176: 21/11/2013 14:15:34:242 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00010_Welcome-S_PromoMessage
Line 276176: 21/11/2013 14:15:34:242 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00010_Welcome-S_PromoMessage
Line 276177: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00010_Welcome-SetNextState
Line 276177: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00010_Welcome-SetNextState
Line 276178: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [00010] to [C_states:ps]
Line 276179: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [00020] to [C_states:ns]
Line 276180: 21/11/2013 14:15:34:258 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S00010_Welcome-SetNextState | Previous state = | C_states:ps : 00010
Line 276181: 21/11/2013 14:15:34:258 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S00010_Welcome-SetNextState | Next state = | C_states:ns : 00020
Line 276182: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00010_Welcome-Return
Line 276182: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00010_Welcome-Return
Line 276183: 21/11/2013 14:15:34:258 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Subflow return node "S00010_Welcome-Return" forwarding to "S0XXXX-WhichState"
Line 276184: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-WhichState
Line 276184: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-WhichState
Line 276185: 21/11/2013 14:15:34:258 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S0XXXX-WhichState | Previous state = | C_states:ps : 00010
Line 276186: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [C_states:ns] String Equal [00010]
Line 276187: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition2] Expression [C_states:ns] String Equal [00020]
Line 276188: 21/11/2013 14:15:34:258 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S0XXXX-WhichState | Next state = | C_states:ns : 00020
Line 276189: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-S00020
Line 276189: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-S00020
Line 276190: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-Begin
Line 276190: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-Begin
Line 276191: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-SetMenuId
Line 276191: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-SetMenuId
Line 276192: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [] to [M_SelectLang:value]
Line 276193: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [] to [M_SelectLangNoMar:value]
Line 276194: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [M00020] to [C_menu:menuId]
Line 276195: 21/11/2013 14:15:34:258 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S00020_DecideLang-SetMenuId | Menu Id = | C_menu:menuId : M00020
Line 276196: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-MenuTraversal
Line 276196: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-MenuTraversal
Line 276197: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-Begin
Line 276197: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-Begin
Line 276198: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-SetMenuTraversedString
Line 276198: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-SetMenuTraversedString
Line 276199: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Concatenating [C_menu:menuId] to [C_menu:menuTraversed]
Line 276200: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Concatenating [;] to [C_menu:menuTraversed]
Line 276201: 21/11/2013 14:15:34:258 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:MenuTraversal-SetMenuTraversedString | Menu traversed = | C_menu:menuTraversed : M00020;
Line 276202: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-Return
Line 276202: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-Return
Line 276203: 21/11/2013 14:15:34:258 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Subflow return node "MenuTraversal-Return" forwarding to "S00020_DecideLang-CheckMarSelected"
Line 276204: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-CheckMarSelected
Line 276204: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-CheckMarSelected
Line 276205: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [C_other:marathiEnabled] String Equal Ignorecase [on]
Line 276206: 21/11/2013 14:15:34:258 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S00020_DecideLang-CheckMarSelected | Marathi language selection is disabled
Line 276207: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-M_SelectLangNoMar
Line 276207: 21/11/2013 14:15:34:258 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-M_SelectLangNoMar
Line 277259: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-SetLangNoMar
Line 277259: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-SetLangNoMar
Line 277260: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_SelectLangNoMar___inputmode to complex: M_SelectLangNoMar:inputmode as [dtmf]
Line 277261: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_SelectLangNoMar___confidence to complex: M_SelectLangNoMar:confidence as [1]
Line 277262: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_SelectLangNoMar___interpretation to complex: M_SelectLangNoMar:interpretation as [1]
Line 277263: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_SelectLangNoMar___value to complex: M_SelectLangNoMar:value as [1]
Line 277264: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_SelectLangNoMar___nomatchcount to complex: M_SelectLangNoMar:nomatchcount as [0]
Line 277265: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_SelectLangNoMar___noinputcount to complex: M_SelectLangNoMar:noinputcount as [0]
Line 277266: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_SelectLangNoMar___utterance to complex: M_SelectLangNoMar:utterance as [1]
Line 277267: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [M_SelectLangNoMar:value] String Equal [1]
Line 277268: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Setting current language [english].
Line 277269: 21/11/2013 14:15:38:220 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S00020_DecideLang-SetLangNoMar | Current language set to = | session:currentlanguage : english
Line 277270: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-SetNextStateNoMar
Line 277270: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-SetNextStateNoMar
Line 277271: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [00020] to [C_states:ps]
Line 277272: 21/11/2013 14:15:38:220 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S00020_DecideLang-SetNextStateNoMar | Previous state = | C_states:ps : 00020
Line 277273: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [M_SelectLangNoMar:value] String Equal [1]
Line 277274: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [0] to [C_niNm:count]
Line 277275: 21/11/2013 14:15:38:220 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S00020_DecideLang-SetNextStateNoMar | Resetting ninm count to 0
Line 277276: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [00030] to [C_states:ns]
Line 277277: 21/11/2013 14:15:38:220 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S00020_DecideLang-SetNextStateNoMar | Next state = | C_states:ns : 00030
Line 277278: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-A_PromoMessage
Line 277278: 21/11/2013 14:15:38:220 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-A_PromoMessage
Line 279136: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-Return
Line 279136: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00020_DecideLang-Return
Line 279137: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :A_PromoMessage___noinputcount to complex: A_PromoMessage:noinputcount as [1]
Line 279138: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :A_PromoMessage___nomatchcount to complex: A_PromoMessage:nomatchcount as [0]
Line 279139: 21/11/2013 14:15:49:920 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Subflow return node "S00020_DecideLang-Return" forwarding to "S0XXXX-WhichState"
Line 279140: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-WhichState
Line 279140: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-WhichState
Line 279141: 21/11/2013 14:15:49:920 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S0XXXX-WhichState | Previous state = | C_states:ps : 00020
Line 279142: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [C_states:ns] String Equal [00010]
Line 279143: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition2] Expression [C_states:ns] String Equal [00020]
Line 279144: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition3] Expression [C_states:ns] String Equal [00030]
Line 279145: 21/11/2013 14:15:49:920 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S0XXXX-WhichState | Next state = | C_states:ns : 00030
Line 279146: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-S00030
Line 279146: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-S00030
Line 279147: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00030_MainMenu-Begin
Line 279147: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00030_MainMenu-Begin
Line 279148: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00030_MainMenu-SetMenuId
Line 279148: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00030_MainMenu-SetMenuId
Line 279149: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [] to [M_mainMenu:value]
Line 279150: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [M00030] to [C_menu:menuId]
Line 279151: 21/11/2013 14:15:49:920 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S00030_MainMenu-SetMenuId | Menu Id = | C_menu:menuId : M00030
Line 279152: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00030_MainMenu-MenuTraversal
Line 279152: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00030_MainMenu-MenuTraversal
Line 279153: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-Begin
Line 279153: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-Begin
Line 279154: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-SetMenuTraversedString
Line 279154: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-SetMenuTraversedString
Line 279155: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Concatenating [C_menu:menuId] to [C_menu:menuTraversed]
Line 279156: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Concatenating [;] to [C_menu:menuTraversed]
Line 279157: 21/11/2013 14:15:49:920 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:MenuTraversal-SetMenuTraversedString | Menu traversed = | C_menu:menuTraversed : M00020;M00030;
Line 279158: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-Return
Line 279158: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-Return
Line 279159: 21/11/2013 14:15:49:920 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Subflow return node "MenuTraversal-Return" forwarding to "S00030_MainMenu-M_mainMenu"
Line 279160: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00030_MainMenu-M_mainMenu
Line 279160: 21/11/2013 14:15:49:920 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00030_MainMenu-M_mainMenu
Line 281612: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00030_MainMenu-SetNextState
Line 281612: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00030_MainMenu-SetNextState
Line 281613: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_mainMenu___interpretation to complex: M_mainMenu:interpretation as [3]
Line 281614: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_mainMenu___utterance to complex: M_mainMenu:utterance as [3]
Line 281615: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_mainMenu___confidence to complex: M_mainMenu:confidence as [1]
Line 281616: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_mainMenu___value to complex: M_mainMenu:value as [3]
Line 281617: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_mainMenu___inputmode to complex: M_mainMenu:inputmode as [dtmf]
Line 281618: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_mainMenu___nomatchcount to complex: M_mainMenu:nomatchcount as [0]
Line 281619: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_mainMenu___noinputcount to complex: M_mainMenu:noinputcount as [0]
Line 281620: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [00030] to [C_states:ps]
Line 281621: 21/11/2013 14:16:04:023 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S00030_MainMenu-SetNextState | Previous state = | C_states:ps : 00030
Line 281622: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [M_mainMenu:value] String Equal [1]
Line 281623: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition2] Expression [M_mainMenu:value] String Equal [2]
Line 281624: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition7] Expression [M_mainMenu:value] String Equal [3]
Line 281625: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [0] to [C_niNm:count]
Line 281626: 21/11/2013 14:16:04:023 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S00030_MainMenu-SetNextState | Resetting ninm count to 0
Line 281627: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [30000] to [C_states:ns]
Line 281628: 21/11/2013 14:16:04:023 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S00030_MainMenu-SetNextState | Next state = | C_states:ns : 30000
Line 281629: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00030_MainMenu-SetTransitionalPrompt
Line 281629: 21/11/2013 14:16:04:023 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00030_MainMenu-SetTransitionalPrompt
Line 281630: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00030_MainMenu-Return
Line 281630: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S00030_MainMenu-Return
Line 281631: 21/11/2013 14:16:04:039 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Subflow return node "S00030_MainMenu-Return" forwarding to "S0XXXX-WhichState"
Line 281632: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-WhichState
Line 281632: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-WhichState
Line 281633: 21/11/2013 14:16:04:039 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S0XXXX-WhichState | Previous state = | C_states:ps : 00030
Line 281634: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [C_states:ns] String Equal [00010]
Line 281635: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition2] Expression [C_states:ns] String Equal [00020]
Line 281636: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition3] Expression [C_states:ns] String Equal [00030]
Line 281637: 21/11/2013 14:16:04:039 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S0XXXX-WhichState | Next state = | C_states:ns : 30000
Line 281638: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-Return
Line 281638: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S0XXXX-Return
Line 281639: 21/11/2013 14:16:04:039 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Subflow return node "S0XXXX-Return" forwarding to "StateMachine-WhichState"
Line 281640: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine-WhichState
Line 281640: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine-WhichState
Line 281641: 21/11/2013 14:16:04:039 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:StateMachine-WhichState | Previous State = | C_states:ps : 00030
Line 281642: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [C_states:ns] Numeric Less Than [10000]
Line 281643: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition2] Expression [C_states:ns] Numeric Less Than [20000]
Line 281644: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition3] Expression [C_states:ns] Numeric Less Than [30000]
Line 281645: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition4] Expression [C_states:ns] Numeric Less Than [40000]
Line 281646: 21/11/2013 14:16:04:039 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:StateMachine-WhichState | Next State = | C_states:ns : 30000
Line 281647: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine-S3XXXX
Line 281647: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine-S3XXXX
Line 281648: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S3XXXX-Begin
Line 281648: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S3XXXX-Begin
Line 281649: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S3XXXX-WhichState
Line 281649: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S3XXXX-WhichState
Line 281650: 21/11/2013 14:16:04:039 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S3XXXX-WhichState | Previous State = | C_states:ps : 00030
Line 281651: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [C_states:ns] Numeric Less Than [30000]
Line 281652: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition2] Expression [C_states:ns] Numeric Equal [30000]
Line 281653: 21/11/2013 14:16:04:039 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S3XXXX-WhichState | Next State = | C_states:ns : 30000
Line 281654: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S3XXXX-S30000
Line 281654: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S3XXXX-S30000
Line 281655: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S30000_LoanDematNpsMenu-Begin
Line 281655: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S30000_LoanDematNpsMenu-Begin
Line 281656: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S30000_LoanDematNpsMenu-SetMenuId
Line 281656: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S30000_LoanDematNpsMenu-SetMenuId
Line 281657: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [] to [M_LoanDmtNPSMenu:value]
Line 281658: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [M30000] to [C_menu:menuId]
Line 281659: 21/11/2013 14:16:04:039 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S30000_LoanDematNpsMenu-SetMenuId | Menu Id = | C_menu:menuId : M30000
Line 281660: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S30000_LoanDematNpsMenu-MenuTraversal
Line 281660: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S30000_LoanDematNpsMenu-MenuTraversal
Line 281661: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-Begin
Line 281661: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-Begin
Line 281662: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-SetMenuTraversedString
Line 281662: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-SetMenuTraversedString
Line 281663: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Concatenating [C_menu:menuId] to [C_menu:menuTraversed]
Line 281664: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Concatenating [;] to [C_menu:menuTraversed]
Line 281665: 21/11/2013 14:16:04:039 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:MenuTraversal-SetMenuTraversedString | Menu traversed = | C_menu:menuTraversed : M00020;M00030;M30000;
Line 281666: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-Return
Line 281666: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : MenuTraversal-Return
Line 281667: 21/11/2013 14:16:04:039 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Subflow return node "MenuTraversal-Return" forwarding to "S30000_LoanDematNpsMenu-M_LoanDmtNPSMenu"
Line 281668: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S30000_LoanDematNpsMenu-M_LoanDmtNPSMenu
Line 281668: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S30000_LoanDematNpsMenu-M_LoanDmtNPSMenu
Line 281669: 21/11/2013 14:16:04:039 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition] Expression [C_states:ps] Numeric Equal [90000]
Line 285528: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S30000_LoanDematNpsMenu-SetNextState
Line 285528: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S30000_LoanDematNpsMenu-SetNextState
Line 285529: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_LoanDmtNPSMenu___utterance to complex: M_LoanDmtNPSMenu:utterance as [9]
Line 285530: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_LoanDmtNPSMenu___value to complex: M_LoanDmtNPSMenu:value as [9]
Line 285531: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_LoanDmtNPSMenu___nomatchcount to complex: M_LoanDmtNPSMenu:nomatchcount as [0]
Line 285532: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_LoanDmtNPSMenu___confidence to complex: M_LoanDmtNPSMenu:confidence as [1]
Line 285533: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_LoanDmtNPSMenu___interpretation to complex: M_LoanDmtNPSMenu:interpretation as [9]
Line 285534: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_LoanDmtNPSMenu___noinputcount to complex: M_LoanDmtNPSMenu:noinputcount as [0]
Line 285535: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Storing :M_LoanDmtNPSMenu___inputmode to complex: M_LoanDmtNPSMenu:inputmode as [dtmf]
Line 285536: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [30000] to [C_states:ps]
Line 285537: 21/11/2013 14:16:27:486 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S30000_LoanDematNpsMenu-SetNextState | Previous State = | C_states:ps : 30000
Line 285538: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [M_LoanDmtNPSMenu:value] String Equal [1]
Line 285539: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition2] Expression [M_LoanDmtNPSMenu:value] String Equal [2]
Line 285540: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition3] Expression [M_LoanDmtNPSMenu:value] String Equal [3]
Line 285541: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition4] Expression [M_LoanDmtNPSMenu:value] String Equal [0]
Line 285542: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition5] Expression [M_LoanDmtNPSMenu:value] String Equal [8]
Line 285543: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition6] Expression [M_LoanDmtNPSMenu:value] String Equal [9]
Line 285544: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [0] to [C_niNm:count]
Line 285545: 21/11/2013 14:16:27:486 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S30000_LoanDematNpsMenu-SetNextState | Resetting ninm count to 0
Line 285546: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [1] to [session:exitReason]
Line 285547: 21/11/2013 14:16:27:486 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S30000_LoanDematNpsMenu-SetNextState | Call transfered to an agent
Line 285548: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [C_transferVdn:loan_nps_demat] to [C_transferVdn:destination]
Line 285549: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [92000] to [C_states:ns]
Line 285550: 21/11/2013 14:16:27:486 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S30000_LoanDematNpsMenu-SetNextState | Next State = | C_states:ns : 92000
Line 285551: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S30000_LoanDematNpsMenu-Return
Line 285551: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S30000_LoanDematNpsMenu-Return
Line 285552: 21/11/2013 14:16:27:486 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Subflow return node "S30000_LoanDematNpsMenu-Return" forwarding to "S3XXXX-WhichState"
Line 285553: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S3XXXX-WhichState
Line 285553: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S3XXXX-WhichState
Line 285554: 21/11/2013 14:16:27:486 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S3XXXX-WhichState | Previous State = | C_states:ps : 30000
Line 285555: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [C_states:ns] Numeric Less Than [30000]
Line 285556: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition2] Expression [C_states:ns] Numeric Equal [30000]
Line 285557: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition3] Expression [C_states:ns] Numeric Less Than [31500]
Line 285558: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition4] Expression [C_states:ns] Numeric Less Than [32000]
Line 285559: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition5] Expression [C_states:ns] Numeric Less Than [32200]
Line 285560: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition6] Expression [C_states:ns] Numeric Less Than [32300]
Line 285561: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition7] Expression [C_states:ns] Numeric Less Than [32400]
Line 285562: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition8] Expression [C_states:ns] Numeric Equal [32400]
Line 285563: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition9] Expression [C_states:ns] Numeric Equal [32500]
Line 285564: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition10] Expression [C_states:ns] Numeric Less Than [33100]
Line 285565: 21/11/2013 14:16:27:486 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S3XXXX-WhichState | Next State = | C_states:ns : 92000
Line 285566: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S3XXXX-Return
Line 285566: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S3XXXX-Return
Line 285567: 21/11/2013 14:16:27:486 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Subflow return node "S3XXXX-Return" forwarding to "StateMachine-WhichState"
Line 285568: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine-WhichState
Line 285568: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine-WhichState
Line 285569: 21/11/2013 14:16:27:486 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:StateMachine-WhichState | Previous State = | C_states:ps : 30000
Line 285570: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [C_states:ns] Numeric Less Than [10000]
Line 285571: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition2] Expression [C_states:ns] Numeric Less Than [20000]
Line 285572: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition3] Expression [C_states:ns] Numeric Less Than [30000]
Line 285573: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition4] Expression [C_states:ns] Numeric Less Than [40000]
Line 285574: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition5] Expression [C_states:ns] Numeric Less Than [50000]
Line 285575: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition6] Expression [C_states:ns] Numeric Less Than [60000]
Line 285576: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition7] Expression [C_states:ns] Numeric Less Than [70000]
Line 285577: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition8] Expression [C_states:ns] Numeric Less Than [80000]
Line 285578: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition9] Expression [C_states:ns] Numeric Less Than [90000]
Line 285579: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition10] Expression [C_states:ns] Numeric Less Than [99999]
Line 285580: 21/11/2013 14:16:27:486 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:StateMachine-WhichState | Next State = | C_states:ns : 92000
Line 285581: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine-S9XXXX
Line 285581: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : StateMachine-S9XXXX
Line 285582: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S9XXXX-Begin
Line 285582: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S9XXXX-Begin
Line 285583: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S9XXXX-WhichState
Line 285583: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S9XXXX-WhichState
Line 285584: 21/11/2013 14:16:27:486 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S9XXXX-WhichState | Previous state = | C_states:ps : 30000
Line 285585: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition1] Expression [C_states:ns] String Equal [90000]
Line 285586: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition2] Expression [C_states:ns] String Equal [91000]
Line 285587: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : [condition3] Expression [C_states:ns] String Equal [92000]
Line 285588: 21/11/2013 14:16:27:486 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S9XXXX-WhichState | Next state = | C_states:ns : 92000
Line 285589: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S9XXXX-S92000
Line 285589: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S9XXXX-S92000
Line 285590: 21/11/2013 14:16:27:486 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC
NeilGoldsmith
Joined: Nov 6, 2013
Messages: 902
Offline
I don't see the error in your log, can you post the part of the log showing the error as well as the command sent to the AESC and any AESC logs you have.
Also, please login or create a devconnect accnt.
PratimaSakinala2
Joined: Nov 24, 2013
Messages: 1
Offline
Hi Neil,

Below is the part where transfer error is visible:

Line 285603: 21/11/2013 14:16:27:501 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S92000_AgentTransfer-S_AgentTransfer
Line 285603: 21/11/2013 14:16:27:501 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S92000_AgentTransfer-S_AgentTransfer
Line 287957: 21/11/2013 14:16:37:298 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S92000_AgentTransfer-BlindCall
Line 287957: 21/11/2013 14:16:37:298 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S92000_AgentTransfer-BlindCall
Line 287958: 21/11/2013 14:16:37:298 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S92000_AgentTransfer-BlindCall | Destination Vdn = | C_transferVdn:destination : 7003
Line 287959: 21/11/2013 14:16:37:298 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : VariableUtil.getVariableValue: Variable value is 7003
Line 287960: 21/11/2013 14:16:37:298 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : VariableUtil.getVariableValue: Variable value is ||Loan acct,Demat&NPS|ENG||1|1
Line 287961: 21/11/2013 14:16:37:298 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.execute: encrypted value is E+6JYNjQH5UtPdHsLS6amo+lGQnLKIqgndOIpHHzDHs=
Line 287962: 21/11/2013 14:16:37:298 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : VariableUtil.getVariableValue: Variable value is 14612
Line 287963: 21/11/2013 14:16:37:298 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.execute: request to manager is http://10.144.141.34:8080/aesconnector/BlindCall?callee%3D7003%26uui%3D+%7C%7CLoan+acct%2CDemat%26NPS%7CENG%7C%7C1%7C1%26uuiAsAscii%3Dtrue%26holdAddress%3D14612%26extension%3D1050&k=E%2B6JYNjQH5UtPdHsLS6amo%2BlGQnLKIqgndOIpHHzDHs%3D
Line 287964: 21/11/2013 14:16:37:298 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.execute: setting session cookie to ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR
Line 287964: 21/11/2013 14:16:37:298 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : CTICommand.execute: setting session cookie to ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR
Line 287965: 21/11/2013 14:16:37:298 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Capturing exception [java.io.IOException]. Message [Server returned HTTP response code: 500 for URL: http://10.144.141.34:8080/aesconnector/BlindCall?callee%3D7003%26uui%3D+%7C%7CLoan+acct%2CDemat%26NPS%7CENG%7C%7C1%7C1%26uuiAsAscii%3Dtrue%26holdAddress%3D14612%26extension%3D1050&k=E%2B6JYNjQH5UtPdHsLS6amo%2BlGQnLKIqgndOIpHHzDHs%3D]
Line 287966: 21/11/2013 14:16:37:298 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Assigning [CTI failure] to [C_ivrMaster:uui]
Line 287967: 21/11/2013 14:16:37:298 DEBUG - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : session id:avpDC3-2013325084525-20 | IDBI_IVR:S92000_AgentTransfer-BlindCall | <BLIND CALL FAILED> ddLastException is : | ddLastException:stacktrace : java.io.IOException: Server returned HTTP response code: 500 for URL: http://10.144.141.34:8080/aesconnector/BlindCall?callee%3D7003%26uui%3D+%7C%7CLoan+acct%2CDemat%26NPS%7CENG%7C%7C1%7C1%26uuiAsAscii%3Dtrue%26holdAddress%3D14612%26extension%3D1050&k=E%2B6JYNjQH5UtPdHsLS6amo%2BlGQnLKIqgndOIpHHzDHs%3D
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at com.avaya.sce.runtime.connectivity.cti.ir.CTICommand.execute(CTICommand.java:141)
at com.avaya.sce.runtime.Data.evaluateActions(Data.java:191)
at flow.subflow.S92000_AgentTransfer.BlindCall.executeDataActions(BlindCall.java:87)
at com.avaya.sce.runtime.Data.handleRequest(Data.java:104)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:282)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:181)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Unknown Source)
Line 287991: 21/11/2013 14:16:37:298 INFO - ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR : Using SCESession ECC94B6BCE531ED69B51C63D2E5ED85C:/IDBI_IVR servlet : S92000_AgentTransfer-BlindTranfer

I have attached the complete log for your reference.
Filename ECC94B6BCE531ED69B51C63D2E5ED85C.txt [Disk] Download
Description Call flow log
Filesize 96 Kbytes
Downloaded: 382 time(s)

NeilGoldsmith
Joined: Nov 6, 2013
Messages: 902
Offline
Do you have the AESC log for this same application?

I suspect the UUI might be problematic with some of the characters in it. Can you change UUI as a test? I also recommend using a consultation call with transfer on ring instead of a blind transfer. Usually is a safer option, however the UUI issue won't resolve it in this case.
Anonymous

Hi Neil,

Attached is the aesconnector.war log for the call in observation.

Does the UUI not support characters like '&', '/', '\'? If so then this issue should be observed on other menu levels of the callflow as well.
Filename 14612.txt [Disk] Download
Description aesconnector.war log
Filesize 7 Kbytes
Downloaded: 433 time(s)

NeilGoldsmith
Joined: Nov 6, 2013
Messages: 902
Offline
I'm not positive if those chars are messing it up. The AESC log you sent doesn't capture the blind call processing. Can you delete both app and AESC logs and rerun just one test call to cause the error again and post both those logs for download?
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