Hi
We are using a dynamic generated grammar for the Speech input of DOB collection .It seems that the dynamic grammar allows callers to pass through entering an incorrect date for the DOB (e.g if the callers DOB is 19th of December 1985) and the caller provided 4th December 1985 it will still allow them to go through (issue happens only using speech).
The grammar would allow the caller to speak something like “December the nineteenth nineteen eighty five “ .
When the caller spoke “4th December 1985” the recognized interpreted this as “ oh December the nineteenth eighty five"
Please suggest us to resolve this issue .
Thanks
Kasthoori
Log snippet :
Nuance:
TIME=20131125113441819|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIfrmt|ENCD=UTF-8|UCPU=0|SCPU=0
TIME=20131125113441819|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIclst|VALU=Session FCJDDFNBAAAMIALJAAAAAAAA started|SRC=SWIrec|UCPU=0|SCPU=0
TIME=20131125113441819|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIliss|SRC=SWIrec|LUSED=2|LMAX=60|OMAX=-1|LFEAT=osr_swirec,osr_nl_u,osr_rec_u,dtmf|UCPU=67782|SCPU=16536
TIME=20131125113441819|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIepss|LUSED=2|LMAX=60|OMAX=-1|LFEAT=osr_swiep,ssm_u|UCPU=67782|SCPU=16536
TIME=20131125113447700|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIcach|MHIT=2323|MMISS=327|MSIZE=26299|LOCKEDSIZE=0|NENTRIES=131|OVERHEAD=67079|UCPU=67782|SCPU=16536
TIME=20131125113447716|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarLoad|TYPE=string/2.0|PROPS=inet.maxage=31536000;inet.maxstale=0;inet.timeoutDownload=5000;inet.timeoutIO=5000;inet.timeoutOpen=5000;swirec_language=en-GB|FETCHES=0|MEMHITS=0|MEMMISS=2|DISKHITS=0|DISKMISS=1|LDCPU=15|LDTIME=16|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=0|COMPILES=1|RC=0|UCPU=67782|SCPU=16551
TIME=20131125113447716|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarLoad|TYPE=uri/2.0|URI=D:/UnitedUtilities/UU_Grammars/Identification/ID_AccountNo_ASR.grxml|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=0|MEMHITS=1|MEMMISS=0|DISKHITS=0|DISKMISS=0|LDCPU=0|LDTIME=0|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=0|COMPILES=0|RC=0|UCPU=36863|SCPU=10140
TIME=20131125113447731|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarLoad|TYPE=uri/2.0|URI=builtin:dtmf/digits?length=10|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=0|MEMHITS=1|MEMMISS=0|DISKHITS=0|DISKMISS=0|LDCPU=0|LDTIME=0|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=0|COMPILES=0|RC=0|UCPU=15|SCPU=0
TIME=20131125113447763|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=OSCL|OSLE=UUAAEPACTIVE2-2013329120740-9|UCPU=63086|SCPU=17674
TIME=20131125113447778|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarActivate|TYPE=uri/2.0|URI=builtin:dtmf/digits?length=10|WGHT=1|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=0|MEMHITS=1|MEMMISS=0|DISKHITS=0|DISKMISS=0|LDCPU=0|LDTIME=0|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=0|COMPILES=0|RC=0|UCPU=64958|SCPU=16816
TIME=20131125113447794|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIcach|MHIT=2332|MMISS=328|MSIZE=26329|LOCKEDSIZE=2343|NENTRIES=132|OVERHEAD=67233|UCPU=64958|SCPU=16832
TIME=20131125113447794|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarActivate|TYPE=uri/2.0|URI=D:/UnitedUtilities/UU_Grammars/Identification/ID_AccountNo_ASR.grxml|WGHT=1|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=0|MEMHITS=1|MEMMISS=0|DISKHITS=0|DISKMISS=0|LDCPU=16|LDTIME=16|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=0|COMPILES=0|RC=0|UCPU=64958|SCPU=16832
TIME=20131125113447794|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarActivate|TYPE=string/2.0|WGHT=1|PROPS=inet.maxage=31536000;inet.maxstale=0;inet.timeoutDownload=5000;inet.timeoutIO=5000;inet.timeoutOpen=5000;swirec_language=en-GB|FETCHES=0|MEMHITS=1|MEMMISS=0|DISKHITS=0|DISKMISS=0|LDCPU=0|LDTIME=0|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=0|COMPILES=0|RC=0|UCPU=64958|SCPU=16832
TIME=20131125113447794|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIrcst|APNM=BalanceEnquiry|ACST=1|GURI0=D:/UnitedUtilities/UU_Grammars/Identification/ID_AccountNo_ASR.grxml|GRNM=D:/UnitedUtilities/UU_Grammars/Identification/ID_AccountNo_ASR.grxml|LANG=en-gb|GRMT=application/srgs+xml|WGHT=1|LIPD=|LNPR=|LPST=none|OSRVER=9.0.18.2011072911|UCPU=0|SCPU=0
TIME=20131125113447794|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIepst|VERSION=9.0.18.2011072911|UCPU=64958|SCPU=16832
TIME=20131125113456748|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIrcnd|RSTT=stop|RENR=stop|RCPU=80761|UCPU=63086|SCPU=17674
TIME=20131125113456748|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIstop|MODE=DTMF|UCPU=63086|SCPU=17674
TIME=20131125113456857|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIepms|PD=6960|BOS=-1|SOS=-1|EOS=-1|UCPU=63086|SCPU=17674
TIME=20131125113456857|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIendp|SRC=SWIep|BRGN=0|BTIM=-1|MODE=DTMF|UCPU=63086|SCPU=17674
TIME=20131125113456857|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIendp|BRGN=0|BTIM=-1|UCPU=63086|SCPU=17674
TIME=20131125113459541|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIrslt|MEDIA=application/x-vnd.speechworks.emma+xml;strictconfidencelevel=1|CNTNT=<?xml version='1.0'?><result><interpretation grammar="session:4" confidence="100"><input mode="dtmf">4 0 8 9 9 7 7 4 8 6</input><instance>4089977486</instance></interpretation></result>|UCPU=0|SCPU=0
TIME=20131125113459541|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIdtmf|DSTR=4089977486|RSLT=4089977486|UCPU=0|SCPU=0
TIME=20131125113459541|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIstop|MODE=DTMF|UCPU=0|SCPU=0
TIME=20131125113502863|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarLoad|TYPE=string/2.0|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=0|MEMHITS=0|MEMMISS=2|DISKHITS=0|DISKMISS=1|LDCPU=16|LDTIME=15|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=0|COMPILES=1|RC=0|UCPU=16|SCPU=0
TIME=20131125113502879|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIcach|MHIT=2340|MMISS=330|MSIZE=26456|LOCKEDSIZE=34|NENTRIES=133|OVERHEAD=67903|UCPU=66862|SCPU=16754
TIME=20131125113502879|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarLoad|TYPE=uri/2.0|URI=D:/UnitedUtilities/UU_Grammars/DataProtection/TelephoneNumber_DTMF.gram|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=0|MEMHITS=1|MEMMISS=0|DISKHITS=0|DISKMISS=0|LDCPU=0|LDTIME=0|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=0|COMPILES=0|RC=0|UCPU=66862|SCPU=16754
TIME=20131125113502926|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarActivate|TYPE=uri/2.0|URI=D:/UnitedUtilities/UU_Grammars/DataProtection/TelephoneNumber_DTMF.gram|WGHT=1|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=0|MEMHITS=1|MEMMISS=0|DISKHITS=0|DISKMISS=0|LDCPU=0|LDTIME=0|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=0|COMPILES=0|RC=0|UCPU=36878|SCPU=10155
TIME=20131125113502926|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarActivate|TYPE=string/2.0|WGHT=1|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=0|MEMHITS=1|MEMMISS=0|DISKHITS=0|DISKMISS=0|LDCPU=0|LDTIME=0|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=0|COMPILES=0|RC=0|UCPU=36878|SCPU=10155
TIME=20131125113502926|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIrcst|APNM=BalanceEnquiry|ACST=0|GURI0=STRING_GRAMMAR|GRNM=STRING_GRAMMAR|LANG=en-gb|GRMT=application/srgs+xml|WGHT=1|LIPD=|LNPR=|LPST=none|UCPU=0|SCPU=0
TIME=20131125113502926|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIepst|VERSION=9.0.18.2011072911|UCPU=36878|SCPU=10155
TIME=20131125113514563|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=NUANwvfm|PLAYABLE=NUAN-34-41-UUNUANCEACTIVE1-FCJDDFNBAAAMIALJAAAAAAAA-utt01-PLAYABLE.wav|UCPU=0|SCPU=0
TIME=20131125113514563|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIrcnd|RSTT=ok|RENR=prun|ENDR=ctimeout|NBST=1|RSLT={cxtag:01925630258 rule8503302:01925630258}|RAWT=zero one nine two five six three zero two five eight|SPOK=zero one nine two five six three zero two five eight|GRMR=GURI0|KEYS=<cxtag conf="337">01925630258</cxtag><rule8503302 conf="337">01925630258</rule8503302><SWI_confidence conf="0">0</SWI_confidence>|CONF=337|RAWS=-5484.359863|WVNM=NUAN-34-41-UUNUANCEACTIVE1-FCJDDFNBAAAMIALJAAAAAAAA-utt01-PLAYABLE.wav|MDVR=321746688|NADP=0|CADP=0|LADP=N/A|MPNM=en-gb/models|DPNM=NA|MACC=NULL|MEDIA=audio/basic;rate:8000|EOSS=7240|DURS=7240|EOSD=7500|BORT=109|EOST=7098|EORT=7160|EOFT=7098|CPRT=322|CPAR=1.000,1.000,0.997,0.467,1.182,0.096,0.245,0.000,0.000,1.191,-0.384|LA=idle|OFFS=0.000000|SCAL=1.000000|SRCH=SB:-72.0,WB:-75.0,PLB:-78.0,SPO:65.0,MA:9000|RSWT=2:1.0000,3:1.0000|RCPU=62|UCPU=46|SCPU=15
TIME=20131125113514563|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIrslt|MEDIA=application/x-vnd.speechworks.emma+xml;strictconfidencelevel=1|CNTNT=<?xml version='1.0'?><result><interpretation grammar="session:5" confidence="34"><input mode="speech">zero one nine two five six three zero two five eight</input><instance><cxtag confidence="34">01925630258</cxtag><rule8503302 confidence="34">01925630258</rule8503302><SWI_literal>zero one nine two five six three zero two five eight</SWI_literal><SWI_grammarName>session:5</SWI_grammarName><SWI_meaning>{cxtag:01925630258 rule8503302:01925630258}</SWI_meaning></instance></interpretation></result>|UCPU=46|SCPU=15
TIME=20131125113514563|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIstop|MODE=SPCH|UCPU=67782|SCPU=16551
TIME=20131125113514563|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIepms|PD=3680|BOS=4260|SOS=4400|EOS=-1|UCPU=67782|SCPU=16551
TIME=20131125113514563|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIendp|SRC=SWIep|BRGN=0|BTIM=4260|MODE=SPCH|UCPU=67782|SCPU=16551
TIME=20131125113514563|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIendp|BRGN=0|BTIM=4260|UCPU=67782|SCPU=16551
TIME=20131125113515156|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarLoad|TYPE=uri/2.0|URI=http://10.230.0.2:8080/UU_Grammars/DataProtection/DynGrammar/DateOfBirth_2013-11-25-11-35-15.grxml|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=1|MEMHITS=0|MEMMISS=2|DISKHITS=0|DISKMISS=1|LDCPU=16|LDTIME=15|GCCPU=16|GCTIME=15|IFCPU=0|IFTIME=0|IFBYTES=1892|COMPILES=1|RC=0|UCPU=16|SCPU=0
TIME=20131125113515172|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIcach|MHIT=2348|MMISS=332|MSIZE=26456|LOCKEDSIZE=34|NENTRIES=133|OVERHEAD=68115|UCPU=24694|SCPU=7628
TIME=20131125113515172|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarLoad|TYPE=uri/2.0|URI=D:/UnitedUtilities/UU_Grammars/DataProtection/DP_DateOfBirth_DTMF.gram|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=0|MEMHITS=1|MEMMISS=0|DISKHITS=0|DISKMISS=0|LDCPU=0|LDTIME=0|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=0|COMPILES=0|RC=0|UCPU=24694|SCPU=7628
TIME=20131125113515219|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarActivate|TYPE=uri/2.0|URI=D:/UnitedUtilities/UU_Grammars/DataProtection/DP_DateOfBirth_DTMF.gram|WGHT=1|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=0|MEMHITS=1|MEMMISS=0|DISKHITS=0|DISKMISS=0|LDCPU=0|LDTIME=0|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=0|COMPILES=0|RC=0|UCPU=64974|SCPU=16848
TIME=20131125113515234|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarActivate|TYPE=uri/2.0|URI=http://10.230.0.2:8080/UU_Grammars/DataProtection/DynGrammar/DateOfBirth_2013-11-25-11-35-15.grxml|WGHT=1|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=1|MEMHITS=0|MEMMISS=2|DISKHITS=0|DISKMISS=1|LDCPU=16|LDTIME=15|GCCPU=16|GCTIME=15|IFCPU=0|IFTIME=0|IFBYTES=1892|COMPILES=1|RC=0|UCPU=64990|SCPU=16848
TIME=20131125113515234|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIrcst|APNM=BalanceEnquiry|ACST=0|GURI0=http://10.230.0.2:8080/UU_Grammars/DataProtection/DynGrammar/DateOfBirth_2013-11-25-11-35-15.grxml|GRNM=http://10.230.0.2:8080/UU_Grammars/DataProtection/DynGrammar/DateOfBirth_2013-11-25-11-35-15.grxml|LANG=en-gb|GRMT=application/srgs+xml|WGHT=1|LIPD=|LNPR=|LPST=none|UCPU=0|SCPU=0
TIME=20131125113515234|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIepst|VERSION=9.0.18.2011072911|UCPU=64990|SCPU=16848
TIME=20131125113522161|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=NUANwvfm|PLAYABLE=NUAN-34-41-UUNUANCEACTIVE1-FCJDDFNBAAAMIALJAAAAAAAA-utt02-PLAYABLE.wav|UCPU=0|SCPU=0
TIME=20131125113522161|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIrcnd|RSTT=lowconf|RENR=prun|ENDR=ctimeout|NBST=1|RSLT={out:19121985}|RAWT=thats december the nineteenth eighty five|SPOK=thats december the nineteenth eighty five|GRMR=GURI0|KEYS=<out conf="193">19121985</out><SWI_confidence conf="0">0</SWI_confidence>|CONF=193|RAWS=-3056.294434|WVNM=NUAN-34-41-UUNUANCEACTIVE1-FCJDDFNBAAAMIALJAAAAAAAA-utt02-PLAYABLE.wav|MDVR=321746688|NADP=0|CADP=0|LADP=N/A|MPNM=en-gb/models|DPNM=NA|MACC=NULL|MEDIA=audio/basic;rate:8000|EOSS=4140|DURS=4140|EOSD=4160|BORT=0|EOST=3604|EORT=3651|EOFT=3604|CPRT=67|CPAR=1.000,1.000,0.153,0.408,0.665,0.150,0.082,0.000,0.000,0.663,-0.571|LA=idle|OFFS=0.000000|SCAL=1.000000|SRCH=SB:-72.0,WB:-75.0,PLB:-78.0,SPO:65.0,MA:9000|RSWT=2:1.0000,3:1.0000|RCPU=46|UCPU=78|SCPU=31
TIME=20131125113522161|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIstop|MODE=SPCH|UCPU=63102|SCPU=17674
TIME=20131125113522161|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIepms|PD=1400|BOS=2920|SOS=3200|EOS=-1|UCPU=63102|SCPU=17674
TIME=20131125113522161|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIendp|SRC=SWIep|BRGN=0|BTIM=2920|MODE=SPCH|UCPU=63102|SCPU=17674
TIME=20131125113522161|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIendp|BRGN=0|BTIM=2920|UCPU=63102|SCPU=17674
TIME=20131125113522239|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIcach|MHIT=2356|MMISS=334|MSIZE=26456|LOCKEDSIZE=34|NENTRIES=133|OVERHEAD=68107|UCPU=66862|SCPU=16754
TIME=20131125113522239|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarActivate|TYPE=uri/2.0|URI=D:/UnitedUtilities/UU_Grammars/DataProtection/DP_DateOfBirth_DTMF.gram|WGHT=1|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=0|MEMHITS=1|MEMMISS=0|DISKHITS=0|DISKMISS=0|LDCPU=0|LDTIME=0|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=0|COMPILES=0|RC=0|UCPU=66862|SCPU=16754
TIME=20131125113522239|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarActivate|TYPE=uri/2.0|URI=http://10.230.0.2:8080/UU_Grammars/DataProtection/DynGrammar/DateOfBirth_2013-11-25-11-35-15.grxml|WGHT=1|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=1|MEMHITS=0|MEMMISS=2|DISKHITS=0|DISKMISS=1|LDCPU=0|LDTIME=0|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=1892|COMPILES=1|RC=0|UCPU=66862|SCPU=16754
TIME=20131125113522254|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIrcst|APNM=BalanceEnquiry|ACST=0|GURI0=http://10.230.0.2:8080/UU_Grammars/DataProtection/DynGrammar/DateOfBirth_2013-11-25-11-35-15.grxml|GRNM=http://10.230.0.2:8080/UU_Grammars/DataProtection/DynGrammar/DateOfBirth_2013-11-25-11-35-15.grxml|LANG=en-gb|GRMT=application/srgs+xml|WGHT=1|LIPD=|LNPR=|LPST=none|UCPU=0|SCPU=0
TIME=20131125113522254|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIepst|VERSION=9.0.18.2011072911|UCPU=66862|SCPU=16770
TIME=20131125113534095|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=NUANwvfm|PLAYABLE=NUAN-34-41-UUNUANCEACTIVE1-FCJDDFNBAAAMIALJAAAAAAAA-utt03-PLAYABLE.wav|UCPU=0|SCPU=0
TIME=20131125113534095|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIrcnd|RSTT=lowconf|RENR=prun|ENDR=ctimeout|NBST=1|RSLT={out:19121985}|RAWT=the nineteenth of the twelfth nineteen eighty five|SPOK=the nineteenth of the twelfth nineteen eighty five|GRMR=GURI0|KEYS=<out conf="579">19121985</out><SWI_confidence conf="0">0</SWI_confidence>|CONF=579|RAWS=-3176.744385|WVNM=NUAN-34-41-UUNUANCEACTIVE1-FCJDDFNBAAAMIALJAAAAAAAA-utt03-PLAYABLE.wav|MDVR=321746688|NADP=0|CADP=0|LADP=N/A|MPNM=en-gb/models|DPNM=NA|MACC=NULL|MEDIA=audio/basic;rate:8000|EOSS=4270|DURS=4270|EOSD=4360|BORT=0|EOST=3931|EORT=3978|EOFT=3931|CPRT=137|CPAR=1.000,1.000,0.515,0.359,0.689,0.109,0.000,0.000,0.000,0.689,-0.414|LA=idle|OFFS=0.000000|SCAL=1.000000|SRCH=SB:-72.0,WB:-75.0,PLB:-78.0,SPO:65.0,MA:9000|RSWT=2:1.0000,3:1.0000|RCPU=46|UCPU=124|SCPU=31
TIME=20131125113534095|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIstop|MODE=SPCH|UCPU=36894|SCPU=10155
TIME=20131125113534095|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIepms|PD=6960|BOS=7640|SOS=7800|EOS=-1|UCPU=36894|SCPU=10155
TIME=20131125113534095|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIendp|SRC=SWIep|BRGN=0|BTIM=7640|MODE=SPCH|UCPU=36894|SCPU=10155
TIME=20131125113534095|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIendp|BRGN=0|BTIM=7640|UCPU=36894|SCPU=10155
TIME=20131125113534157|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarActivate|TYPE=uri/2.0|URI=D:/UnitedUtilities/UU_Grammars/DataProtection/DP_DateOfBirth_DTMF.gram|WGHT=1|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=0|MEMHITS=1|MEMMISS=0|DISKHITS=0|DISKMISS=0|LDCPU=0|LDTIME=0|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=0|COMPILES=0|RC=0|UCPU=64990|SCPU=16848
TIME=20131125113534157|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIcach|MHIT=2362|MMISS=338|MSIZE=26456|LOCKEDSIZE=34|NENTRIES=133|OVERHEAD=68677|UCPU=64990|SCPU=16848
TIME=20131125113534173|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIgrld|API=SWIrecGrammarActivate|TYPE=uri/2.0|URI=http://10.230.0.2:8080/UU_Grammars/DataProtection/DynGrammar/DateOfBirth_2013-11-25-11-35-15.grxml|WGHT=1|PROPS=inet.maxage=3600;inet.maxstale=0;inet.timeoutDownload=30000;inet.timeoutIO=30000;inet.timeoutOpen=30000;swirec_language=en-GB|FETCHES=1|MEMHITS=0|MEMMISS=2|DISKHITS=0|DISKMISS=1|LDCPU=15|LDTIME=16|GCCPU=0|GCTIME=0|IFCPU=0|IFTIME=0|IFBYTES=1892|COMPILES=1|RC=0|UCPU=65005|SCPU=16848
TIME=20131125113534188|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIrcst|APNM=BalanceEnquiry|ACST=0|GURI0=http://10.230.0.2:8080/UU_Grammars/DataProtection/DynGrammar/DateOfBirth_2013-11-25-11-35-15.grxml|GRNM=http://10.230.0.2:8080/UU_Grammars/DataProtection/DynGrammar/DateOfBirth_2013-11-25-11-35-15.grxml|LANG=en-gb|GRMT=application/srgs+xml|WGHT=1|LIPD=|LNPR=|LPST=none|UCPU=0|SCPU=0
TIME=20131125113534188|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIepst|VERSION=9.0.18.2011072911|UCPU=65021|SCPU=16848
TIME=20131125113543190|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=NUANwvfm|PLAYABLE=NUAN-34-41-UUNUANCEACTIVE1-FCJDDFNBAAAMIALJAAAAAAAA-utt04-PLAYABLE.wav|UCPU=0|SCPU=0
TIME=20131125113543190|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIrcnd|RSTT=lowconf|RENR=prun|ENDR=ctimeout|NBST=1|RSLT={out:19121985}|RAWT=thats december the nineteenth eighty five|SPOK=thats december the nineteenth eighty five|GRMR=GURI0|KEYS=<out conf="546">19121985</out><SWI_confidence conf="0">0</SWI_confidence>|CONF=546|RAWS=-3402.384033|WVNM=NUAN-34-41-UUNUANCEACTIVE1-FCJDDFNBAAAMIALJAAAAAAAA-utt04-PLAYABLE.wav|MDVR=321746688|NADP=0|CADP=0|LADP=N/A|MPNM=en-gb/models|DPNM=NA|MACC=NULL|MEDIA=audio/basic;rate:8000|EOSS=4570|DURS=4570|EOSD=4640|BORT=109|EOST=4259|EORT=4306|EOFT=4259|CPRT=117|CPAR=1.000,1.000,0.564,0.492,0.744,0.000,0.206,0.000,0.000,0.738,-0.403|LA=idle|OFFS=0.000000|SCAL=1.000000|SRCH=SB:-72.0,WB:-75.0,PLB:-78.0,SPO:65.0,MA:9000|RSWT=2:1.0000,3:1.0000|RCPU=46|UCPU=171|SCPU=31
TIME=20131125113543190|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIstop|MODE=SPCH|UCPU=0|SCPU=0
TIME=20131125113543190|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIepms|PD=3800|BOS=4400|SOS=4680|EOS=-1|UCPU=65021|SCPU=16848
TIME=20131125113543190|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIendp|SRC=SWIep|BRGN=0|BTIM=4400|MODE=SPCH|UCPU=65021|SCPU=16848
TIME=20131125113543190|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIendp|BRGN=0|BTIM=4400|UCPU=0|SCPU=0
TIME=20131125113552066|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIlise|SRC=SWIrec|LUSED=2|LMAX=60|OMAX=-1|LFEAT=osr_swirec,osr_nl_u,osr_rec_u,dtmf|LTIME=70247|UCPU=66862|SCPU=16770
TIME=20131125113552066|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIepse|LUSED=2|LMAX=60|OMAX=-1|LFEAT=osr_swiep,ssm_u|LTIME=70247|UCPU=66862|SCPU=16770
TIME=20131125113552175|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=NUANtnat|TNAT=Nuance|UCPU=0|SCPU=0
TIME=20131125113552175|CHAN=FCJDDFNBAAAMIALJAAAAAAAA|EVNT=SWIclnd|VALU=Session FCJDDFNBAAAMIALJAAAAAAAA ended|SRC=SWIrec|UCPU=0|SCPU=0
TRACE
:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-gb">
2:<meta name="author" content="Avaya Aura Orchestration Designer"/>
3:<meta name="runtime-version" content="06.00.09.01"/>
4:<meta name="runtimecommon-version" content="06.00.09.01"/>
5:<meta name="copyright" content="Copyright (c) 2002-2011, Avaya"/>
6:<form id="DP_AskDateOfBirth">
7:<property name="confidencelevel" value="0.6" />
8:<property name="completetimeout" value="1000ms" />
9:<property name="incompletetimeout" value="2000ms" />
10:<property name="interdigittimeout" value="2000ms" />
11:<block>
12:</block>
13:<property name="maxnbest" value="5"/>
14:<var name="nbest" expr="5"/>
15:<var name="DP_AskDateOfBirth___value"/>
16:<var name="DP_AskDateOfBirth___confidence"/>
17:<var name="DP_AskDateOfBirth___utterance"/>
18:<var name="DP_AskDateOfBirth___inputmode"/>
19:<var name="DP_AskDateOfBirth___interpretation" expr="'undefined'"/>
20:<var name="DP_AskDateOfBirth___noinputcount" expr="'0'"/>
21:<var name="DP_AskDateOfBirth___nomatchcount" expr="'0'"/>
22:<var name="DP_AskDateOfBirth___out"/>
23:<var name="graminterp___DP_DateOfBirth_EXT" expr="'undefined'"/>
24:<var name="graminterp___DP_DateOfBirth_DTMF" expr="'undefined'"/>
25:<var name="DP_AskDateOfBirth___recording"/>
26:<var name="DP_AskDateOfBirth___recordingsize"/>
27:<var name="DP_AskDateOfBirth___recordingduration"/>
28:<field name="DP_AskDateOfBirth" modal="false">
29:<property name="recordutterance" value="true" />
30:<prompt bargein="true" bargeintype="speech" timeout="5000ms" count="1">
31:<audio src="/UU_Prompts/DataProtection/DP_AskDateOfBirth_Main.wav">What’s your date of birth?</audio>
32:</prompt>
33:<prompt bargein="true" bargeintype="speech" timeout="5000ms" count="2">
34:</prompt>
35:<prompt bargein="true" bargeintype="speech" timeout="5000ms" count="3">
36:</prompt>
37:<grammar mode="voice" xml:lang="en-gb" weight="1.0" src="http://10.230.0.2:8080/UU_Grammars/DataProtection/DynGrammar/DateOfBirth_2013-11-25-09-56-27.grxml" type="application/srgs+xml"/>
38:<grammar mode="dtmf" xml:lang="en-gb" weight="1.0" src="file://D:/UnitedUtilities/UU_Grammars/DataProtection/DP_DateOfBirth_DTMF.gram" type="application/srgs+xml"/>
39:<catch event="noinput" count="1">
40:<assign name="_avayaNoinputCounter" expr="_avayaNoinputCounter + 1"/>
41:<prompt bargein="true" bargeintype="speech" timeout="5000ms">
42:<audio src="/UU_Prompts/DataProtection/DP_AskDateOfBirth_NoInput1.wav">What’s your date of birth, for example the 24th July 1975?</audio>
43:</prompt>
44:<reprompt/>
45:</catch>
46:<catch event="noinput" count="2">
47:<assign name="_avayaNoinputCounter" expr="_avayaNoinputCounter + 1"/>
48:<prompt bargein="true" bargeintype="speech" timeout="5000ms">
49:<audio src="/UU_Prompts/DataProtection/DP_AskDateOfBirth_NoInput2.wav">Sorry, I didn’t catch that. Please say or enter your date of birth.</audio>
50:</prompt>
51:<reprompt/>
52:</catch>
53:<catch event="noinput" count="3">
54:<assign name="_avayaNoinputCounter" expr="_avayaNoinputCounter + 1"/>
55:<prompt bargein="false" timeout="5000ms">
56:<audio src="/UU_Prompts/DataProtection/DP_AskDateOfBirth_NoInputMax.wav">I’m still having trouble here.</audio>
57:</prompt>
58:<var name="DP_AskDateOfBirth___recording" expr="try {application.lastresult$.recording} catch (errMsg) {'undefined'}"/>
59:<var name="DP_AskDateOfBirth___recordingsize" expr="try {objectToString(application.lastresult$.recordingsize)} catch (errMsg) {'undefined'}"/>
60:<var name="DP_AskDateOfBirth___recordingduration" expr="try {objectToString(application.lastresult$.recordingduration)} catch (errMsg) {'undefined'}"/>
61:<assign name="DP_AskDateOfBirth___noinputcount" expr="try {_avayaNoinputCounter} catch (errMsg) {'0'}"/>
62:<assign name="DP_AskDateOfBirth___nomatchcount" expr="try {_avayaNomatchCounter} catch (errMsg) {'0'}"/>
63:<submit next="CL_UpdateAskDateOfBirth?___DDSESSIONID=47A62D1EE71F5A4DCC1D02F2092FA7C5%3A%2FUU_BalanceEnquiries" namelist="DP_AskDateOfBirth___recording DP_AskDateOfBirth___recordingsize DP_AskDateOfBirth___recordingduration DP_AskDateOfBirth___noinputcount DP_AskDateOfBirth___nomatchcount" method="post" enctype="multipart/form-data"/>
64:</catch>
65:<catch event="nomatch" count="1">
66:<assign name="_avayaNomatchCounter" expr="_avayaNomatchCounter + 1"/>
67:<prompt bargein="true" bargeintype="speech" timeout="5000ms">
68:<audio src="/UU_Prompts/DataProtection/DP_AskDateOfBirth_NoMatch1.wav">I didn’t catch that. What’s your date of birth, for example the 24th July 1975?</audio>
69:</prompt>
70:<reprompt/>
71:</catch>
72:<catch event="nomatch" count="2">
73:<assign name="_avayaNomatchCounter" expr="_avayaNomatchCounter + 1"/>
74:<prompt bargein="true" bargeintype="speech" timeout="5000ms">
75:<audio src="/UU_Prompts/DataProtection/DP_AskDateOfBirth_NoMatch2.wav">Sorry, I didn’t catch that. Please say or enter your date of birth.</audio>
76:</prompt>
77:<reprompt/>
78:</catch>
79:<catch event="nomatch" count="3">
80:<assign name="_avayaNomatchCounter" expr="_avayaNomatchCounter + 1"/>
81:<prompt bargein="false" timeout="5000ms">
82:<audio src="/UU_Prompts/DataProtection/DP_AskDateOfBirth_NoMatchMax.wav">I’m still having trouble here.</audio>
83:</prompt>
84:<var name="DP_AskDateOfBirth___recording" expr="try {application.lastresult$.recording} catch (errMsg) {'undefined'}"/>
85:<var name="DP_AskDateOfBirth___recordingsize" expr="try {objectToString(application.lastresult$.recordingsize)} catch (errMsg) {'undefined'}"/>
86:<var name="DP_AskDateOfBirth___recordingduration" expr="try {objectToString(application.lastresult$.recordingduration)} catch (errMsg) {'undefined'}"/>
87:<assign name="DP_AskDateOfBirth___noinputcount" expr="try {_avayaNoinputCounter} catch (errMsg) {'0'}"/>
88:<assign name="DP_AskDateOfBirth___nomatchcount" expr="try {_avayaNomatchCounter} catch (errMsg) {'0'}"/>
89:<submit next="CL_UpdateAskDateOfBirth?___DDSESSIONID=47A62D1EE71F5A4DCC1D02F2092FA7C5%3A%2FUU_BalanceEnquiries" namelist="DP_AskDateOfBirth___recording DP_AskDateOfBirth___recordingsize DP_AskDateOfBirth___recordingduration DP_AskDateOfBirth___noinputcount DP_AskDateOfBirth___nomatchcount" method="post" enctype="multipart/form-data"/>
90:</catch>
91:<filled>
92:<assign name="DP_AskDateOfBirth___confidence" expr="getnbest('confidence', nbest)"/>
93:<assign name="DP_AskDateOfBirth___utterance" expr="getnbest('utterance', nbest)"/>
94:<assign name="DP_AskDateOfBirth___inputmode" expr="getnbest('inputmode', nbest)"/>
95:<assign name="DP_AskDateOfBirth___out" expr="getnbest('interpretation.out', nbest)"/>
96:<if cond="DP_AskDateOfBirth___inputmode == 'dtmf'">
97:<assign name="graminterp___DP_DateOfBirth_EXT" expr="DP_AskDateOfBirth___out"/>
98:<assign name="graminterp___DP_DateOfBirth_DTMF" expr="DP_AskDateOfBirth___out"/>
99:<if cond="containsUndefined(graminterp___DP_DateOfBirth_EXT) == false">
100: <assign name="DP_AskDateOfBirth___interpretation" expr="graminterp___DP_DateOfBirth_EXT"/>
101:</if>
102:<if cond="containsUndefined(graminterp___DP_DateOfBirth_DTMF) == false">
103: <assign name="DP_AskDateOfBirth___interpretation" expr="graminterp___DP_DateOfBirth_DTMF"/>
104:</if>
105:<else/>
106: <assign name="DP_AskDateOfBirth___interpretation" expr="getnbest('interpretation.cxtag', nbest)"/>
107:</if>
108:<if cond="startswith(DP_AskDateOfBirth___interpretation, 'undefined') == true ">
109: <assign name="DP_AskDateOfBirth___interpretation" expr="getnbest('interpretation', nbest)"/>
110:</if>
111:<assign name="DP_AskDateOfBirth___value" expr="DP_AskDateOfBirth___interpretation"/>
112:<assign name="DP_AskDateOfBirth___recording" expr="try {application.lastresult$.recording} catch (errMsg) {'undefined'}"/>
113:<assign name="DP_AskDateOfBirth___recordingsize" expr="try {objectToString(application.lastresult$.recordingsize)} catch (errMsg) {'undefined'}"/>
114:<assign name="DP_AskDateOfBirth___recordingduration" expr="try {objectToString(application.lastresult$.recordingduration)} catch (errMsg) {'undefined'}"/>
115:<assign name="DP_AskDateOfBirth___noinputcount" expr="getnbestnmni(_avayaNoinputCounter, nbest)"/>
116:<assign name="DP_AskDateOfBirth___nomatchcount" expr="getnbestnmni(_avayaNomatchCounter, nbest)"/>
117:</filled>
118:</field>
119:<catch event="connection.disconnect">
120:<var name="DP_AskDateOfBirth___noinputcount" expr="try {_avayaNoinputCounter} catch (errMsg) {'0'}"/>
121:<var name="DP_AskDateOfBirth___nomatchcount" expr="try {_avayaNomatchCounter} catch (errMsg) {'0'}"/>
122:<var name="DP_AskDateOfBirth___recording" expr="try {application.lastresult$.recording} catch (errMsg) {'undefined'}"/>
123:<var name="DP_AskDateOfBirth___recordingsize" expr="try {objectToString(application.lastresult$.recordingsize)} catch (errMsg) {'undefined'}"/>
124:<var name="DP_AskDateOfBirth___recordingduration" expr="try {objectToString(application.lastresult$.recordingduration)} catch (errMsg) {'undefined'}"/>
125:<assign name="DP_AskDateOfBirth___noinputcount" expr="try {_avayaNoinputCounter} catch (errMsg) {'0'}"/>
126:<assign name="DP_AskDateOfBirth___nomatchcount" expr="try {_avayaNomatchCounter} catch (errMsg) {'0'}"/>
127:<submit next="DisconnectUpdate?___DDSESSIONID=47A62D1EE71F5A4DCC1D02F2092FA7C5%3A%2FUU_BalanceEnquiries" namelist="DP_AskDateOfBirth___recording DP_AskDateOfBirth___recordingsize DP_AskDateOfBirth___recordingduration DP_AskDateOfBirth___noinputcount DP_AskDateOfBirth___nomatchcount" method="post" enctype="multipart/form-data"/>
128:</catch>
129:<block>
130:<submit next="IsAnswerCorrect?___DDSESSIONID=47A62D1EE71F5A4DCC1D02F2092FA7C5%3A%2FUU_BalanceEnquiries" namelist="DP_AskDateOfBirth___value DP_AskDateOfBirth___confidence DP_AskDateOfBirth___utterance DP_AskDateOfBirth___inputmode DP_AskDateOfBirth___interpretation DP_AskDateOfBirth___noinputcount DP_AskDateOfBirth___nomatchcount DP_AskDateOfBirth___out DP_AskDateOfBirth___recording DP_AskDateOfBirth___recordingsize DP_AskDateOfBirth___recordingduration" method="post" enctype="multipart/form-data"/>
131:</block>
132:</form>
133:</vxml>
134:
