Hi,

Today we had just logged onto our production system which had hosted our tomcat 6.
All of a sudden i got call saying calls are not landing on IVR.They complained they are hearing message "Sorry I just can'r hear you".
Tomcat service was up,we had application WAR file.Not sure how it went down.

Then as a first step i just restarted tomcat service.In the process of stopping it got hung.Then we manually killed process and restarted service.
Then everything was okay.

Not sure waht had happened?Any thoughts on this.

Thanks

I am not sure how this is related to the Application Enablement Services. Can you please explain?

Martin