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Author Message
25/05/2014 07:08:23
Subject: How to detect various call Progress states using CCXML
#1
anilpenumala
Joined: May 25, 2014
Messages: 4
Offline
Hi,

We have purchased CPD licenses and installed in Avaya Voice Portal. How to detect various call progress states like fax machine, Voice mail, answered etc., using CCXML. Please provide us some code snippet.

Regards,
Anil Babu
PM
27/05/2014 06:57:08
Subject: Re:How to detect various call Progress states using CCXML
#2
anilpenumala
Joined: May 25, 2014
Messages: 4
Offline
Hi,

Please update, I set enable_call_classification=true in the hints attribute of the <createcall> tag and tried with event$.info.callprogress variable to get call progress state but everytime it is returning 'undefined' value.

Regards,
Anil Babu
PM
27/05/2014 11:54:54
Subject: Re:How to detect various call Progress states using CCXML
#3
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
Have you tried and the OutboundCall sample app and see if it works?
PM
28/05/2014 01:13:09
Subject: How to detect various call Progress states using CCXML
#4
anilpenumala
Joined: May 25, 2014
Messages: 4
Offline
I am invoking sample ccxml application through inbound call and in ccxml am making outboundCall using <createcall> element, for that outboundcall I am not able to get the call progress.

am I doing in correct way ?

If not please provide OutboundCall Sample app which I can try to run in my environment
PM
28/05/2014 12:44:19
Subject: Re:How to detect various call Progress states using CCXML
#5
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
The sample project is attached. Please take a look and see if you can run this.
Filename OutboundCall.zip [Disk] Download
PM
29/05/2014 08:33:03
Subject: How to detect various call Progress states using CCXML
#6
anilpenumala
Joined: May 25, 2014
Messages: 4
Offline
Thank you for the attachment, I tried to run the project and able to get the callprogress value. working fine.

Thank you so much..

can you please let me know how can we place a phantom call(without media) to VDN using ccxml ?? I mean ports can be used only when call is connected
PM
29/05/2014 12:16:53
Subject: Re:How to detect various call Progress states using CCXML
#7
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
Please refer to this existing post about phantom call:

http://www.devconnectprogram.com/forums/posts/list/17214.page#p70061
PM
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