Author Message
PaulRinghof
Joined: Oct 7, 2008
Messages: 45
Offline
Hello,

We are using the BDE simulator with our testing and are experiencing a strange phenomena with two different Device IDs. Our application is a call center Directory Assistance client using the DMCC .NET SDK. The issue involves the following sequence:

1) agent position receives a call
2) agent performs Init Transfer (first leg of a two step transfer)
3) supervisor position is connected on a second Connection
4) agent finishes consultation with the supervisor and presses the End Consultation key (Reconnect to the caller)
5) agent continues talking with the caller

We use Dashboard to drive calls into Hunt Group 49000. When the above sequence arrives at Device ID 40001 and the agent presses the Init Transfer key, it then connects to the supervisor on position 32132. When the agent then performs step 4) above, the supervisor connection is released and the agent is properly reconnected to the caller.

However, if we perform the reverse relationship and drive the call into 32132 and then Init Transfer to 40001, step 4) above terminates the call entirely (the caller is dropped). We seem to get to Connection Cleared Events instead of one.

Is there some difference in the device configurations within the BDE that would explain this behavior? Below is a rolling-log sequence for the sequence that works. Below that is another rolling-log sequence for the one that fails.

We are concerned that this may be something on our side causing it or if perhaps our prospective customer would have a similar (failing) configuration (which would not meet their requirements).

Thanks in advance,

Paul Ringhof

Good Sequence

2014-10-17 13:26:38,756 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<DeliveredEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><connection><callID>6268</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></connection><alertingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></alertingDevice><callingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>alerting</localConnectionInfo><userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><notKnown /></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callCharacteristics /><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062681413316830</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:DeliveredEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:DeliveredEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>0</ns1:reason><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>00000000000000000000</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:DeliveredEventPrivateData></private></privateData></extensions></DeliveredEvent>
2014-10-17 13:26:38,756 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<DeliveredEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><connection><callID>6268</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></connection><alertingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></alertingDevice><callingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>alerting</localConnectionInfo><userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><notKnown /></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callCharacteristics /><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062681413316830</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:DeliveredEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:DeliveredEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>0</ns1:reason><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>00000000000000000000</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:DeliveredEventPrivateData></private></privateData></extensions></DeliveredEvent>
2014-10-17 13:26:39,146 [29] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<AnswerCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<callToBeAnswered>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6268</callID>
</callToBeAnswered>
</AnswerCall>
2014-10-17 13:26:39,146 [29] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<AnswerCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<callToBeAnswered>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6268</callID>
</callToBeAnswered>
</AnswerCall>
2014-10-17 13:26:39,161 [29] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 269 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<AnswerCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<callToBeAnswered>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6268</callID>
</callToBeAnswered>
</AnswerCall>
2014-10-17 13:26:39,161 [29] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 269 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<AnswerCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<callToBeAnswered>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6268</callID>
</callToBeAnswered>
</AnswerCall>
2014-10-17 13:26:39,466 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<AnswerCallResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3" />
2014-10-17 13:26:39,466 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<AnswerCallResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3" />
2014-10-17 13:26:39,537 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<EstablishedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><establishedConnection><callID>6268</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></establishedConnection><answeringDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></answeringDevice><callingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>connected</localConnectionInfo><userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><notKnown /></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062681413316830</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:EstablishedEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:EstablishedEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:reason>none</ns1:reason><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>0</ns1:reason><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>00000000000000000000</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:EstablishedEventPrivateData></private></privateData></extensions></EstablishedEvent>
2014-10-17 13:26:39,537 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<EstablishedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><establishedConnection><callID>6268</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></establishedConnection><answeringDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></answeringDevice><callingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>connected</localConnectionInfo><userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><notKnown /></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062681413316830</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:EstablishedEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:EstablishedEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:reason>none</ns1:reason><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>0</ns1:reason><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>00000000000000000000</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:EstablishedEventPrivateData></private></privateData></extensions></EstablishedEvent>
2014-10-17 13:26:50,400 [29] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<ConsultationCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<existingCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6268</callID>
</existingCall>
<consultedDevice typeOfNumber="other" mediaClass="notKnown">49001:cmsim:0.0.0.0:0</consultedDevice>
<userData>
<string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string>
</userData>
<callCharacteristics>
<priorityCall>true</priorityCall>
</callCharacteristics>
</ConsultationCall>
2014-10-17 13:26:50,400 [29] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<ConsultationCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<existingCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6268</callID>
</existingCall>
<consultedDevice typeOfNumber="other" mediaClass="notKnown">49001:cmsim:0.0.0.0:0</consultedDevice>
<userData>
<string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string>
</userData>
<callCharacteristics>
<priorityCall>true</priorityCall>
</callCharacteristics>
</ConsultationCall>
2014-10-17 13:26:50,412 [29] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 270 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<ConsultationCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<existingCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6268</callID>
</existingCall>
<consultedDevice typeOfNumber="other" mediaClass="notKnown">49001:cmsim:0.0.0.0:0</consultedDevice>
<userData>
<string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string>
</userData>
<callCharacteristics>
<priorityCall>true</priorityCall>
</callCharacteristics>
</ConsultationCall>
2014-10-17 13:26:50,412 [29] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 270 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<ConsultationCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<existingCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6268</callID>
</existingCall>
<consultedDevice typeOfNumber="other" mediaClass="notKnown">49001:cmsim:0.0.0.0:0</consultedDevice>
<userData>
<string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string>
</userData>
<callCharacteristics>
<priorityCall>true</priorityCall>
</callCharacteristics>
</ConsultationCall>
2014-10-17 13:26:50,571 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<HeldEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><heldConnection><callID>6268</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></heldConnection><holdingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></holdingDevice><localConnectionInfo>hold</localConnectionInfo><cause>normal</cause></HeldEvent>
2014-10-17 13:26:50,571 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<HeldEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><heldConnection><callID>6268</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></heldConnection><holdingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></holdingDevice><localConnectionInfo>hold</localConnectionInfo><cause>normal</cause></HeldEvent>
2014-10-17 13:26:50,624 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ConsultationCallResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><initiatedCall><callID>6269</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></initiatedCall><extensions><privateData><private><ns1:ConsultationCallResponsePrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:ConsultationCallResponsePrivateData"><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062691413316841</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:ConsultationCallResponsePrivateData></private></privateData></extensions></ConsultationCallResponse>
2014-10-17 13:26:50,624 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ConsultationCallResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><initiatedCall><callID>6269</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></initiatedCall><extensions><privateData><private><ns1:ConsultationCallResponsePrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:ConsultationCallResponsePrivateData"><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062691413316841</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:ConsultationCallResponsePrivateData></private></privateData></extensions></ConsultationCallResponse>
2014-10-17 13:26:50,647 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<OriginatedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><originatedConnection><callID>6269</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></originatedConnection><callingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49001:CMSIM::0</deviceIdentifier></calledDevice><localConnectionInfo>initiated</localConnectionInfo><cause>consultation</cause><extensions><privateData><private><ns1:OriginatedEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:OriginatedEventPrivateData"><ns1:logicalAgent>50002</ns1:logicalAgent></ns1:OriginatedEventPrivateData></private></privateData></extensions></OriginatedEvent>
2014-10-17 13:26:50,647 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<OriginatedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><originatedConnection><callID>6269</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></originatedConnection><callingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49001:CMSIM::0</deviceIdentifier></calledDevice><localConnectionInfo>initiated</localConnectionInfo><cause>consultation</cause><extensions><privateData><private><ns1:OriginatedEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:OriginatedEventPrivateData"><ns1:logicalAgent>50002</ns1:logicalAgent></ns1:OriginatedEventPrivateData></private></privateData></extensions></OriginatedEvent>
2014-10-17 13:26:50,911 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<DeliveredEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><connection><callID>6269</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></connection><alertingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceIdentifier></alertingDevice><callingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49001:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>connected</localConnectionInfo><userData><string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></networkCallingDevice><networkCalledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></networkCalledDevice><callCharacteristics /><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062691413316841</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:DeliveredEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:DeliveredEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49001:CMSIM::0</ns1:acdGroup><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>1</ns1:reason><ns1:userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></ns1:userData><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062681413316830</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:DeliveredEventPrivateData></private></privateData></extensions></DeliveredEvent>
2014-10-17 13:26:50,911 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<DeliveredEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><connection><callID>6269</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></connection><alertingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceIdentifier></alertingDevice><callingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49001:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>connected</localConnectionInfo><userData><string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></networkCallingDevice><networkCalledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></networkCalledDevice><callCharacteristics /><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062691413316841</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:DeliveredEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:DeliveredEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49001:CMSIM::0</ns1:acdGroup><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>1</ns1:reason><ns1:userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></ns1:userData><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062681413316830</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:DeliveredEventPrivateData></private></privateData></extensions></DeliveredEvent>
2014-10-17 13:26:52,611 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<EstablishedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><establishedConnection><callID>6269</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></establishedConnection><answeringDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceIdentifier></answeringDevice><callingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49001:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>connected</localConnectionInfo><userData><string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></networkCallingDevice><networkCalledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></networkCalledDevice><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062691413316841</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:EstablishedEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:EstablishedEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49001:CMSIM::0</ns1:acdGroup><ns1:reason>none</ns1:reason><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>1</ns1:reason><ns1:userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></ns1:userData><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062681413316830</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:EstablishedEventPrivateData></private></privateData></extensions></EstablishedEvent>
2014-10-17 13:26:52,611 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<EstablishedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><establishedConnection><callID>6269</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></establishedConnection><answeringDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceIdentifier></answeringDevice><callingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49001:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>connected</localConnectionInfo><userData><string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></networkCallingDevice><networkCalledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></networkCalledDevice><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062691413316841</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:EstablishedEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:EstablishedEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49001:CMSIM::0</ns1:acdGroup><ns1:reason>none</ns1:reason><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>1</ns1:reason><ns1:userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></ns1:userData><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062681413316830</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:EstablishedEventPrivateData></private></privateData></extensions></EstablishedEvent>
2014-10-17 13:27:00,560 [19] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<ReconnectCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<activeCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6269</callID>
</activeCall>
<heldCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6268</callID>
</heldCall>
</ReconnectCall>
2014-10-17 13:27:00,560 [19] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<ReconnectCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<activeCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6269</callID>
</activeCall>
<heldCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6268</callID>
</heldCall>
</ReconnectCall>
2014-10-17 13:27:00,579 [19] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 271 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<ReconnectCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<activeCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6269</callID>
</activeCall>
<heldCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6268</callID>
</heldCall>
</ReconnectCall>
2014-10-17 13:27:00,579 [19] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 271 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<ReconnectCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<activeCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6269</callID>
</activeCall>
<heldCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">40001:cmsim:0.0.0.0:0</deviceID>
<callID>6268</callID>
</heldCall>
</ReconnectCall>
2014-10-17 13:27:00,787 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ConnectionClearedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><droppedConnection><callID>6269</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></droppedConnection><releasingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></releasingDevice><localConnectionInfo>queued</localConnectionInfo><cause>normalClearing</cause><deviceHistory><DeviceHistoryListItem><oldDeviceID><numberDialed typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</numberDialed></oldDeviceID><eventCause>normal</eventCause><oldConnectionID><callID>6269</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></oldConnectionID></DeviceHistoryListItem></deviceHistory></ConnectionClearedEvent>
2014-10-17 13:27:00,787 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ConnectionClearedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><droppedConnection><callID>6269</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></droppedConnection><releasingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></releasingDevice><localConnectionInfo>queued</localConnectionInfo><cause>normalClearing</cause><deviceHistory><DeviceHistoryListItem><oldDeviceID><numberDialed typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</numberDialed></oldDeviceID><eventCause>normal</eventCause><oldConnectionID><callID>6269</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></oldConnectionID></DeviceHistoryListItem></deviceHistory></ConnectionClearedEvent>
2014-10-17 13:27:01,056 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ReconnectCallResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3" />
2014-10-17 13:27:01,056 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ReconnectCallResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3" />
2014-10-17 13:27:01,094 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<RetrievedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><retrievedConnection><callID>6268</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></retrievedConnection><retrievingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></retrievingDevice><localConnectionInfo>connected</localConnectionInfo><cause>normal</cause></RetrievedEvent>
2014-10-17 13:27:01,094 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<RetrievedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>522</monitorCrossRefID><retrievedConnection><callID>6268</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:CMSIM::0</deviceID></retrievedConnection><retrievingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">40001:cmsim:0.0.0.0:0</deviceIdentifier></retrievingDevice><localConnectionInfo>connected</localConnectionInfo><cause>normal</cause></RetrievedEvent>


Bad Sequence
2014-10-17 13:24:41,120 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<DeliveredEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><connection><callID>6266</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></connection><alertingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></alertingDevice><callingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>alerting</localConnectionInfo><userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><notKnown /></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callCharacteristics /><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062661413316712</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:DeliveredEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:DeliveredEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>0</ns1:reason><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>00000000000000000000</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:DeliveredEventPrivateData></private></privateData></extensions></DeliveredEvent>
2014-10-17 13:24:41,120 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<DeliveredEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><connection><callID>6266</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></connection><alertingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></alertingDevice><callingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>alerting</localConnectionInfo><userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><notKnown /></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callCharacteristics /><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062661413316712</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:DeliveredEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:DeliveredEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>0</ns1:reason><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>00000000000000000000</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:DeliveredEventPrivateData></private></privateData></extensions></DeliveredEvent>
2014-10-17 13:24:41,577 [7] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<AnswerCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<callToBeAnswered>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6266</callID>
</callToBeAnswered>
</AnswerCall>
2014-10-17 13:24:41,577 [7] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<AnswerCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<callToBeAnswered>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6266</callID>
</callToBeAnswered>
</AnswerCall>
2014-10-17 13:24:41,582 [7] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 42 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<AnswerCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<callToBeAnswered>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6266</callID>
</callToBeAnswered>
</AnswerCall>
2014-10-17 13:24:41,582 [7] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 42 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<AnswerCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<callToBeAnswered>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6266</callID>
</callToBeAnswered>
</AnswerCall>
2014-10-17 13:24:41,872 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<AnswerCallResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3" />
2014-10-17 13:24:41,872 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<AnswerCallResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3" />
2014-10-17 13:24:41,942 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<EstablishedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><establishedConnection><callID>6266</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></establishedConnection><answeringDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></answeringDevice><callingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>connected</localConnectionInfo><userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><notKnown /></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062661413316712</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:EstablishedEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:EstablishedEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:reason>none</ns1:reason><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>0</ns1:reason><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>00000000000000000000</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:EstablishedEventPrivateData></private></privateData></extensions></EstablishedEvent>
2014-10-17 13:24:41,942 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<EstablishedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><establishedConnection><callID>6266</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></establishedConnection><answeringDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></answeringDevice><callingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>connected</localConnectionInfo><userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><notKnown /></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999062661413316712</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:EstablishedEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:EstablishedEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:reason>none</ns1:reason><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>0</ns1:reason><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>00000000000000000000</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:EstablishedEventPrivateData></private></privateData></extensions></EstablishedEvent>
2014-10-17 13:24:53,525 [7] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<ClearConnection xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<connectionToBeCleared>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6266</callID>
</connectionToBeCleared>
</ClearConnection>
2014-10-17 13:24:53,525 [7] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<ClearConnection xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<connectionToBeCleared>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6266</callID>
</connectionToBeCleared>
</ClearConnection>
2014-10-17 13:24:53,535 [7] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 43 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<ClearConnection xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<connectionToBeCleared>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6266</callID>
</connectionToBeCleared>
</ClearConnection>
2014-10-17 13:24:53,535 [7] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 43 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<ClearConnection xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<connectionToBeCleared>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6266</callID>
</connectionToBeCleared>
</ClearConnection>
2014-10-17 13:24:53,695 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ClearConnectionResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3" />
2014-10-17 13:24:53,695 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ClearConnectionResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3" />
2014-10-17 13:24:53,988 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ConnectionClearedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><droppedConnection><callID>6266</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></droppedConnection><releasingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></releasingDevice><localConnectionInfo>queued</localConnectionInfo><cause>normalClearing</cause><deviceHistory><DeviceHistoryListItem><oldDeviceID><numberDialed typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</numberDialed></oldDeviceID><eventCause>normal</eventCause><oldConnectionID><callID>6266</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></oldConnectionID></DeviceHistoryListItem></deviceHistory></ConnectionClearedEvent>
2014-10-17 13:24:53,988 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ConnectionClearedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><droppedConnection><callID>6266</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></droppedConnection><releasingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></releasingDevice><localConnectionInfo>queued</localConnectionInfo><cause>normalClearing</cause><deviceHistory><DeviceHistoryListItem><oldDeviceID><numberDialed typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</numberDialed></oldDeviceID><eventCause>normal</eventCause><oldConnectionID><callID>6266</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></oldConnectionID></DeviceHistoryListItem></deviceHistory></ConnectionClearedEvent>
2014-10-17 13:25:00,463 [5] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<ResetApplicationSessionTimer xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session">
<sessionID>48BFA1F249E019E4A9542309168B558F-247</sessionID>
<requestedSessionDuration>180</requestedSessionDuration>
</ResetApplicationSessionTimer>
2014-10-17 13:25:00,463 [5] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<ResetApplicationSessionTimer xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session">
<sessionID>48BFA1F249E019E4A9542309168B558F-247</sessionID>
<requestedSessionDuration>180</requestedSessionDuration>
</ResetApplicationSessionTimer>
2014-10-17 13:25:00,479 [5] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 44 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<ResetApplicationSessionTimer xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session">
<sessionID>48BFA1F249E019E4A9542309168B558F-247</sessionID>
<requestedSessionDuration>180</requestedSessionDuration>
</ResetApplicationSessionTimer>
2014-10-17 13:25:00,479 [5] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 44 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<ResetApplicationSessionTimer xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session">
<sessionID>48BFA1F249E019E4A9542309168B558F-247</sessionID>
<requestedSessionDuration>180</requestedSessionDuration>
</ResetApplicationSessionTimer>
2014-10-17 13:25:00,681 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ResetApplicationSessionTimerPosResponse xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session"><actualSessionDuration>180</actualSessionDuration></ResetApplicationSessionTimerPosResponse>
2014-10-17 13:25:00,681 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ResetApplicationSessionTimerPosResponse xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session"><actualSessionDuration>180</actualSessionDuration></ResetApplicationSessionTimerPosResponse>



PaulRinghof
Joined: Oct 7, 2008
Messages: 45
Offline
So sorry - I believe I pasted the wrong file for the "Bad sequence". Repasting below. You can see that after the ReconnectCall, we are receiving two ConnectionClearedEvent events instead of one.

Bad Sequence

2014-10-17 14:28:55,058 [18] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<ResetApplicationSessionTimer xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session">
<sessionID>48BFA1F249E019E4A9542309168B558F-247</sessionID>
<requestedSessionDuration>180</requestedSessionDuration>
</ResetApplicationSessionTimer>
2014-10-17 14:28:55,058 [18] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<ResetApplicationSessionTimer xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session">
<sessionID>48BFA1F249E019E4A9542309168B558F-247</sessionID>
<requestedSessionDuration>180</requestedSessionDuration>
</ResetApplicationSessionTimer>
2014-10-17 14:28:55,058 [18] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 129 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<ResetApplicationSessionTimer xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session">
<sessionID>48BFA1F249E019E4A9542309168B558F-247</sessionID>
<requestedSessionDuration>180</requestedSessionDuration>
</ResetApplicationSessionTimer>
2014-10-17 14:28:55,058 [18] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 129 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<ResetApplicationSessionTimer xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session">
<sessionID>48BFA1F249E019E4A9542309168B558F-247</sessionID>
<requestedSessionDuration>180</requestedSessionDuration>
</ResetApplicationSessionTimer>
2014-10-17 14:28:55,199 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ResetApplicationSessionTimerPosResponse xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session"><actualSessionDuration>180</actualSessionDuration></ResetApplicationSessionTimerPosResponse>
2014-10-17 14:28:55,199 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ResetApplicationSessionTimerPosResponse xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session"><actualSessionDuration>180</actualSessionDuration></ResetApplicationSessionTimerPosResponse>
2014-10-17 14:28:55,682 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<DeliveredEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><connection><callID>6307</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></connection><alertingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></alertingDevice><callingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>alerting</localConnectionInfo><userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><notKnown /></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callCharacteristics /><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999063071413320566</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:DeliveredEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:DeliveredEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>0</ns1:reason><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>00000000000000000000</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:DeliveredEventPrivateData></private></privateData></extensions></DeliveredEvent>
2014-10-17 14:28:55,682 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<DeliveredEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><connection><callID>6307</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></connection><alertingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></alertingDevice><callingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>alerting</localConnectionInfo><userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><notKnown /></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callCharacteristics /><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999063071413320566</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:DeliveredEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:DeliveredEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>0</ns1:reason><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>00000000000000000000</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:DeliveredEventPrivateData></private></privateData></extensions></DeliveredEvent>
2014-10-17 14:28:56,050 [23] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<AnswerCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<callToBeAnswered>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6307</callID>
</callToBeAnswered>
</AnswerCall>
2014-10-17 14:28:56,050 [23] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<AnswerCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<callToBeAnswered>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6307</callID>
</callToBeAnswered>
</AnswerCall>
2014-10-17 14:28:56,058 [23] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 130 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<AnswerCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<callToBeAnswered>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6307</callID>
</callToBeAnswered>
</AnswerCall>
2014-10-17 14:28:56,058 [23] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 130 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<AnswerCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<callToBeAnswered>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6307</callID>
</callToBeAnswered>
</AnswerCall>
2014-10-17 14:28:56,366 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<AnswerCallResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3" />
2014-10-17 14:28:56,366 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<AnswerCallResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3" />
2014-10-17 14:28:56,475 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<EstablishedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><establishedConnection><callID>6307</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></establishedConnection><answeringDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></answeringDevice><callingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>connected</localConnectionInfo><userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><notKnown /></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999063071413320566</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:EstablishedEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:EstablishedEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:reason>none</ns1:reason><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>0</ns1:reason><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>00000000000000000000</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:EstablishedEventPrivateData></private></privateData></extensions></EstablishedEvent>
2014-10-17 14:28:56,475 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<EstablishedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><establishedConnection><callID>6307</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></establishedConnection><answeringDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></answeringDevice><callingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>connected</localConnectionInfo><userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><notKnown /></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999063071413320566</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:EstablishedEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:EstablishedEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:reason>none</ns1:reason><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>0</ns1:reason><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>00000000000000000000</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:EstablishedEventPrivateData></private></privateData></extensions></EstablishedEvent>
2014-10-17 14:29:07,425 [23] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<ConsultationCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<existingCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6307</callID>
</existingCall>
<consultedDevice typeOfNumber="other" mediaClass="notKnown">49000:cmsim:0.0.0.0:0</consultedDevice>
<userData>
<string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string>
</userData>
<callCharacteristics>
<priorityCall>true</priorityCall>
</callCharacteristics>
</ConsultationCall>
2014-10-17 14:29:07,425 [23] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<ConsultationCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<existingCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6307</callID>
</existingCall>
<consultedDevice typeOfNumber="other" mediaClass="notKnown">49000:cmsim:0.0.0.0:0</consultedDevice>
<userData>
<string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string>
</userData>
<callCharacteristics>
<priorityCall>true</priorityCall>
</callCharacteristics>
</ConsultationCall>
2014-10-17 14:29:07,435 [23] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 131 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<ConsultationCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<existingCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6307</callID>
</existingCall>
<consultedDevice typeOfNumber="other" mediaClass="notKnown">49000:cmsim:0.0.0.0:0</consultedDevice>
<userData>
<string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string>
</userData>
<callCharacteristics>
<priorityCall>true</priorityCall>
</callCharacteristics>
</ConsultationCall>
2014-10-17 14:29:07,435 [23] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 131 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<ConsultationCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<existingCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6307</callID>
</existingCall>
<consultedDevice typeOfNumber="other" mediaClass="notKnown">49000:cmsim:0.0.0.0:0</consultedDevice>
<userData>
<string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string>
</userData>
<callCharacteristics>
<priorityCall>true</priorityCall>
</callCharacteristics>
</ConsultationCall>
2014-10-17 14:29:07,605 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<HeldEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><heldConnection><callID>6307</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></heldConnection><holdingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></holdingDevice><localConnectionInfo>hold</localConnectionInfo><cause>normal</cause></HeldEvent>
2014-10-17 14:29:07,605 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<HeldEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><heldConnection><callID>6307</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></heldConnection><holdingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></holdingDevice><localConnectionInfo>hold</localConnectionInfo><cause>normal</cause></HeldEvent>
2014-10-17 14:29:07,649 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ConsultationCallResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><initiatedCall><callID>6308</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></initiatedCall><extensions><privateData><private><ns1:ConsultationCallResponsePrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:ConsultationCallResponsePrivateData"><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999063081413320578</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:ConsultationCallResponsePrivateData></private></privateData></extensions></ConsultationCallResponse>
2014-10-17 14:29:07,649 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ConsultationCallResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><initiatedCall><callID>6308</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></initiatedCall><extensions><privateData><private><ns1:ConsultationCallResponsePrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:ConsultationCallResponsePrivateData"><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999063081413320578</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:ConsultationCallResponsePrivateData></private></privateData></extensions></ConsultationCallResponse>
2014-10-17 14:29:07,676 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<OriginatedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><originatedConnection><callID>6308</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></originatedConnection><callingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><localConnectionInfo>initiated</localConnectionInfo><cause>consultation</cause><extensions><privateData><private><ns1:OriginatedEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:OriginatedEventPrivateData"><ns1:logicalAgent>50002</ns1:logicalAgent></ns1:OriginatedEventPrivateData></private></privateData></extensions></OriginatedEvent>
2014-10-17 14:29:07,676 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<OriginatedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><originatedConnection><callID>6308</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></originatedConnection><callingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><localConnectionInfo>initiated</localConnectionInfo><cause>consultation</cause><extensions><privateData><private><ns1:OriginatedEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:OriginatedEventPrivateData"><ns1:logicalAgent>50002</ns1:logicalAgent></ns1:OriginatedEventPrivateData></private></privateData></extensions></OriginatedEvent>
2014-10-17 14:29:07,728 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<DeliveredEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><connection><callID>6308</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32134:CMSIM::0</deviceID></connection><alertingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32134:CMSIM::0</deviceIdentifier></alertingDevice><callingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>connected</localConnectionInfo><userData><string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callCharacteristics /><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999063081413320578</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:DeliveredEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:DeliveredEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>1</ns1:reason><ns1:userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></ns1:userData><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999063071413320566</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:DeliveredEventPrivateData></private></privateData></extensions></DeliveredEvent>
2014-10-17 14:29:07,728 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<DeliveredEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><connection><callID>6308</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32134:CMSIM::0</deviceID></connection><alertingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32134:CMSIM::0</deviceIdentifier></alertingDevice><callingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>connected</localConnectionInfo><userData><string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callCharacteristics /><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999063081413320578</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:DeliveredEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:DeliveredEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>1</ns1:reason><ns1:userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></ns1:userData><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999063071413320566</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:DeliveredEventPrivateData></private></privateData></extensions></DeliveredEvent>
2014-10-17 14:29:08,540 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<EstablishedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><establishedConnection><callID>6308</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32134:CMSIM::0</deviceID></establishedConnection><answeringDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32134:CMSIM::0</deviceIdentifier></answeringDevice><callingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>connected</localConnectionInfo><userData><string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999063081413320578</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:EstablishedEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:EstablishedEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:reason>none</ns1:reason><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>1</ns1:reason><ns1:userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></ns1:userData><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999063071413320566</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:EstablishedEventPrivateData></private></privateData></extensions></EstablishedEvent>
2014-10-17 14:29:08,540 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<EstablishedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><establishedConnection><callID>6308</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32134:CMSIM::0</deviceID></establishedConnection><answeringDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32134:CMSIM::0</deviceIdentifier></answeringDevice><callingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</deviceIdentifier></calledDevice><lastRedirectionDevice><notKnown /></lastRedirectionDevice><localConnectionInfo>connected</localConnectionInfo><userData><string>5830303339643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></userData><cause>newCall</cause><networkCallingDevice><deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">32129:CMSIM::0</deviceIdentifier></networkCallingDevice><networkCalledDevice><notKnown /></networkCalledDevice><callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999063081413320578</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></callLinkageData><extensions><privateData><private><ns1:EstablishedEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:EstablishedEventPrivateData"><ns1:acdGroup typeOfNumber="other" mediaClass="notKnown" bitRate="constant">49000:CMSIM::0</ns1:acdGroup><ns1:reason>none</ns1:reason><ns1:distributingDevice><notKnown /></ns1:distributingDevice><ns1:distributingVDN><notKnown /></ns1:distributingVDN><ns1:originalCallInfo><ns1:reason>1</ns1:reason><ns1:userData><string>39643231356264612D636630362D346335342D383432622D6233626361386434323962633B31302E31302E382E39385F38363930</string></ns1:userData><ns1:callLinkageData><globalCallData><globalCallLinkageID><globallyUniqueCallLinkageID>09999063071413320566</globallyUniqueCallLinkageID></globalCallLinkageID></globalCallData></ns1:callLinkageData></ns1:originalCallInfo></ns1:EstablishedEventPrivateData></private></privateData></extensions></EstablishedEvent>
2014-10-17 14:29:14,426 [18] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<ReconnectCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<activeCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6308</callID>
</activeCall>
<heldCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6307</callID>
</heldCall>
</ReconnectCall>
2014-10-17 14:29:14,426 [18] INFO XML [(null)] <(null)> - internalInjectXml - before sendRequest lock acquire :
Thread Name:
XML Request: <?xml version="1.0" encoding="utf-8"?>
<ReconnectCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<activeCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6308</callID>
</activeCall>
<heldCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6307</callID>
</heldCall>
</ReconnectCall>
2014-10-17 14:29:14,433 [18] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 132 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<ReconnectCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<activeCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6308</callID>
</activeCall>
<heldCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6307</callID>
</heldCall>
</ReconnectCall>
2014-10-17 14:29:14,433 [18] INFO XML [(null)] <(null)> - Outgoing XML: Invoke Id: 132 Device Id:
XML: <?xml version="1.0" encoding="utf-8"?>
<ReconnectCall xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<activeCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6308</callID>
</activeCall>
<heldCall>
<deviceID typeOfNumber="other" mediaClass="notKnown">32132:cmsim:0.0.0.0:0</deviceID>
<callID>6307</callID>
</heldCall>
</ReconnectCall>
2014-10-17 14:29:14,623 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ConnectionClearedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><droppedConnection><callID>6308</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></droppedConnection><releasingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></releasingDevice><localConnectionInfo>queued</localConnectionInfo><cause>normalClearing</cause><deviceHistory><DeviceHistoryListItem><oldDeviceID><numberDialed typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</numberDialed></oldDeviceID><eventCause>normal</eventCause><oldConnectionID><callID>6308</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></oldConnectionID></DeviceHistoryListItem></deviceHistory></ConnectionClearedEvent>
2014-10-17 14:29:14,623 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ConnectionClearedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><droppedConnection><callID>6308</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></droppedConnection><releasingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></releasingDevice><localConnectionInfo>queued</localConnectionInfo><cause>normalClearing</cause><deviceHistory><DeviceHistoryListItem><oldDeviceID><numberDialed typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</numberDialed></oldDeviceID><eventCause>normal</eventCause><oldConnectionID><callID>6308</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></oldConnectionID></DeviceHistoryListItem></deviceHistory></ConnectionClearedEvent>
2014-10-17 14:29:14,851 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ReconnectCallResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3" />
2014-10-17 14:29:14,851 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ReconnectCallResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3" />
2014-10-17 14:29:14,851 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<RetrievedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><retrievedConnection><callID>6307</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></retrievedConnection><retrievingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></retrievingDevice><localConnectionInfo>connected</localConnectionInfo><cause>normal</cause></RetrievedEvent>
2014-10-17 14:29:14,851 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<RetrievedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><retrievedConnection><callID>6307</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></retrievedConnection><retrievingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></retrievingDevice><localConnectionInfo>connected</localConnectionInfo><cause>normal</cause></RetrievedEvent>
2014-10-17 14:29:14,911 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ConnectionClearedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><droppedConnection><callID>6307</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></droppedConnection><releasingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></releasingDevice><localConnectionInfo>queued</localConnectionInfo><cause>normalClearing</cause><deviceHistory><DeviceHistoryListItem><oldDeviceID><numberDialed typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</numberDialed></oldDeviceID><eventCause>normal</eventCause><oldConnectionID><callID>6307</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></oldConnectionID></DeviceHistoryListItem></deviceHistory></ConnectionClearedEvent>
2014-10-17 14:29:14,911 [12] INFO XML [(null)] <(null)> - Incoming XML Message. Device Id:
XML Message: <?xml version="1.0" encoding="UTF-8"?>
<ConnectionClearedEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>541</monitorCrossRefID><droppedConnection><callID>6307</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></droppedConnection><releasingDevice><deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:cmsim:0.0.0.0:0</deviceIdentifier></releasingDevice><localConnectionInfo>queued</localConnectionInfo><cause>normalClearing</cause><deviceHistory><DeviceHistoryListItem><oldDeviceID><numberDialed typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</numberDialed></oldDeviceID><eventCause>normal</eventCause><oldConnectionID><callID>6307</callID><deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">32132:CMSIM::0</deviceID></oldConnectionID></DeviceHistoryListItem></deviceHistory></ConnectionClearedEvent>
CraigJohnson5
Joined: Oct 24, 2013
Messages: 413
Offline
In the Bad Sequence I see step 1, then there is no step 2 or 3, and then the connection (there is only one at that time) is cleared. Please open a DevConnect Technical Support ticket so that we can analyze this further. Note that for registered members there is a fee for this service.
PaulRinghof
Joined: Oct 7, 2008
Messages: 45
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Hi Craig,

Were you perhaps analyzing the bad copy/paste of my first post? I corrected the bad sequence copy/paste in a second post (sorry about that). We do have 10 tickets available to us for support issues, so opening one wouldn't be a problem.

Regards,

Paul
CraigJohnson5
Joined: Oct 24, 2013
Messages: 413
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Yes, I was looking at the original post because I had your forum post open and got sidetracked and then came back and answered, and so you had posted in that time and I didn't refresh. Anyway, I don't see a reason for this behavior from looking at the DMCC logs. Can you open a ticket and provide the TSAPI traces? The first FAQ listed in the TSAPI general section explains the way to turn on the traces and where to find them. Also provide the dmcc-trace.* and dmcc-error.* log files that are located one directory above where you find the TSAPI logs.
PaulRinghof
Joined: Oct 7, 2008
Messages: 45
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Hi Craig,

We did some further investigations and believe that the issue is related to the type of terminal that the 32132 is configured as in the BDE. We noticed the following statement in the BDE configuration guide:

"Stations 40010 thru 40015 are defined to be CTI enabled phones. Use of other extensions has encountered a variety of issues, mostly due to them being configured as callmaster stations and not 6424D+ stations."

We noticed that 40001 was configured as a 6424D+ terminal. Using the SAT utility, we found that 40010 and 40010 were also configured as type 6424D+ terminals. When we reconfigured 32132 to be 40010, the problem went away.

Can the terminal type explain the issue?

Regards,

Paul
CraigJohnson5
Joined: Oct 24, 2013
Messages: 413
Offline
Yes, if you are doing everything resident to BDE then you should use the DADS extensions and be sure to have an instance of the extension running. Read that whole section carefully, as it states the limitations on using softphones to connect to BDE (if using more than one then you need to configure the networking using the Networking Instructions.pdf).
PaulRinghof
Joined: Oct 7, 2008
Messages: 45
Offline
OK, thanks, Craig.
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