Dear All,

I want to know the possibility of having ACR Search and replay fields to be appear in Quality Monitoring for making rules to deliver in the Inbox.

i.e. Can we have all the fields of ACR search and replay including UDFs and custom fields (I am attaching the snapshot of custom fields, we will use these fields to fetch data from external database)

kindly let me know whether it is possible or not.

Thanks in advance

Regards,
Mohsin Habib

You have posted to the wrong forum. Unfortunately, I do not recognize the terms in your query so I cannot say if there is a more appropriate forum that you should use.

Martin

Hi Martin,

I was not able to find the appropriate forum on Devconnect where I can post queries regarding ACR, WFO (QM).

If you know where I can post my query then please let me know.

Regards,
Mohsin Habib

These products are not supported by Devconnect. There is no suitable forum.

Martin