Author Message
MagdalenaCenteno
Joined: Jan 6, 2014
Messages: 5
Offline
Hi

I am troubleshooting an issue on AAEP 6.1, Orchestration Designer and Vocalizer for Network as the TTS server.

Same OD application enables you to choose between English or Mexican Spanish TTS. English works successfully, Spanish does not.

The difference between a good call and a bad call is the way the request to the TTS is being made. The requests use different content-type (good call uses plain-text, bad call uses application/synthesis+ssml).

I want to know if this is the way that it should be developed or it may be an issue with Nuance not accepting ssml:

GOOD CALL:

@2012-12-03 12:28:50,905||FINEST|MRCP|29999|FileName=mrcpv1/RtspConnection.cpp,LineNumber=419|~Msg: Sending: ANNOUNCE rtsp://10.60.188.19/media/speechsynthesizer RTSP/1.0
CSeq: 6
Session: FALMOCLCAAAGPEDNAAAAAAAA
Content-type: application/mrcp
Content-length: 213

SPEAK 1 MRCP/1.0
content-type: text/plain
kill-on-barge-in: true
speech-language: en-US
voice-gender: female
voice-name: Samantha
Content-length: 56
En un lugar de la mancha cuyo nombre no quiero acordarme|DSSVMPP102####


BAD CALL:

@2012-12-03 11:04:51,005||FINEST|MRCP|16172|FileName=mrcpv1/RtspConnection.cpp,LineNumber=419|~Msg: Sending: ANNOUNCE rtsp://10.60.188.19/media/speechsynthesizer RTSP/1.0
CSeq: 2
Session: FALMMPABAAAMOBCAAAAAAAAA
Content-type: application/mrcp
Content-length: 344

SPEAK 1 MRCP/1.0
content-type: application/synthesis+ssml
kill-on-barge-in: true
speech-language: es-MX
voice-gender: female
voice-name: Paulina
Content-length: 171

RossYakulis
Joined: Nov 6, 2013
Messages: 2652
Offline
I believe this is a platform issue. OD only generated xml like this:

8:<prompt bargein="true" bargeintype="speech" timeout="8000ms">
9:blah
10:<break/>blah
11:</prompt>
12:</block>

Please contact Voice Portal support on this issue.
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