Hi,

Can someone please guide me with the below queries.

I am making outcall using Avaya EPM web-service.

Call Flow is as below..

[ccxml app]==>[AEP]==>(h323)==>[Avaya CM]==>[PSTN]

issue: answering machine not detected.

The CCXML app initiate a call using LaunchCCXML method. And we have enabled the Web service in AEP.

The call classification is set to enabled in the input parameters to launchccxml.

but in the AEP the 'enhanced call classification' value is ZERO. i.e. Enhanced Call Classification: 0

Does the 'Enhanced call classification' should enabled to detect whether the call was answered by answering machine?

What is the requirement for a ccxml application for call classification?

In CM the below parameter is set to 'Y'

display system-parameters special applications Page 6 of 10

(SA8874) - Call Status Messages for 7434ND IP Softphone? Y

display system-parameters features

Call Classification After Answer Supervision? y

Thanks and Regards
Prashant

You should bring this to EP support.

Thank You!