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Author Message
23/03/2016 08:57:32
Subject: ED Failing to play announcement on AMS
#1
ThierryVoorbergen2
Joined: Nov 5, 2015
Messages: 1
Offline
Hi,

I'm trying to play an announcement upon answering a call on a station. I made a simple flow with ED made sure the UCID is present on the input mapping but still get an error when calling the station with an invalid callID

here's some logging, any thoughts? 



2016-03-21 17:31:06,950 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner FINEST - EngagementDesigner-3.1.0.1.09009 - method getType, schema: {  "title" : "CallEvent",  "type" : "object",  "properties" : {    "callingParty" : {      "type" : "object",      "properties" : {        "handle" : {          "type" : "string"        },        "domain" : {          "type" : "string"        },        "display" : {          "type" : "string"        }      }    },    "calledParty" : {      "type" : "object",      "properties" : {        "handle" : {          "type" : "string"        },        "domain" : {          "type" : "string"        },        "display" : {          "type" : "string"        }      }    },    "eventingParty" : {      "type" : "object",      "properties" : {        "handle" : {          "type" : "string"        },        "domain" : {          "type" : "string"        },        "display" : {          "type" : "string"        }      }    },    "reason" : {      "type" : "string"    },    "shortReason" : {      "type" : "string"    },    "timeOfEvent" : {      "type" : "string"    },    "ucid" : {      "type" : "string"    },    "appid" : {      "type" : "string"    }  }} and field: ucid

2016-03-21 17:31:06,951 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner FINER - EngagementDesigner-3.1.0.1.09009 - {"ucid":"00044003171458577862"}

2016-03-21 17:31:06,951 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner FINE - EngagementDesigner-3.1.0.1.09009 - __input__ is : [PlayAnnouncement1]; {"ucid":"00044003171458577862"}

2016-03-21 17:31:06,951 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner FINE - EngagementDesigner-3.1.0.1.09009 -  preExecute for ;InstanceId: 377; NodeInstanceId: null; NodeName: PlayAnnouncement1; StartTime:2016-03-21 17:31:06,950; StartTime(ms):1458577866950; endTime:2016-03-21 17:31:06,951; endTime(ms):1458577866951; Diff(ms): 1

2016-03-21 17:31:06,951 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner FINEST - EngagementDesigner-3.1.0.1.09009 - LoggingInterceptor - before EJB method invoke: checkForBreakPoint

2016-03-21 17:31:06,952 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner FINEST - EngagementDesigner-3.1.0.1.09009 - LoggingInterceptor - after EJB method invoke: checkForBreakPointTime Spent1

2016-03-21 17:31:06,952 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner FINE - EngagementDesigner-3.1.0.1.09009 - Media Prompt to be played is:cstore://NL_Wachtrij_melding?ns=EDP&cg=test

2016-03-21 17:31:06,952 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner FINER - EngagementDesigner-3.1.0.1.09009 - createEventingService ENTER

2016-03-21 17:31:06,952 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner FINER - EngagementDesigner-3.1.0.1.09009 - subscribe ENTER attributes=EventSubscriptionAttributesImpl [attrsCommon=SubAttributesCommonImpl [family=Media, filter=EventFilterImpl [user=null, serviceProfile=null, correlationId=null, criterionMap={ucid=00044003171458577862}, criterionMapIgnoreCase={}, isImmutable=false], subscriptionSelectionFilter=null, consumerName=, consumerVersion=, isPopulateConsumerPreferredVersion=false, actualConsumerName=, actualConsumerVersion=, isDeliverToPreferredVersion=false, isMatchConsumerToUserViaServiceProfile=false, isImmutable=false], eventList=[MEDIA_PROCESSED], consumerPrivateDataAsBytes=[-84, -19, 0, 5, 116, 0, 45, 123, 34, 110, 111, 100, 101, 34, 58, 34, 80, 108, 97, 121, 65, 110, 110, 111, 117, 110, 99, 101, 109, 101, 110, 116, 49, 34, 44, 34, 105, 110, 115, 116, 97, 110, 99, 101, 34, 58, 34, 51, 55, 55, 34, 125], creationTime=0, sourceNodeIp=]

2016-03-21 17:31:06,954 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner FINE - EngagementDesigner-3.1.0.1.09009 - Subscriptions are: [EngagementDesig-3.1.0.1.09009-9881542776333052367b776f9b1321e64ea5e1341e016950869af4bcaff049cb]

2016-03-21 17:31:06,954 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner FINE - EngagementDesigner-3.1.0.1.09009 - Subscribing media event with subscribeId:EngagementDesig-3.1.0.1.09009-9881542776333052367b776f9b1321e64ea5e1341e016950869af4bcaff049cb

2016-03-21 17:31:06,954 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner INFO - EngagementDesigner-3.1.0.1.09009 - Playing announcement for callID:00044003171458577862

2016-03-21 17:31:06,954 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner FINER - EngagementDesigner-3.1.0.1.09009 - createEventingService ENTER

2016-03-21 17:31:06,954 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner FINER - EngagementDesigner-3.1.0.1.09009 - subscribe ENTER attributes=EventSubscriptionAttributesImpl [attrsCommon=SubAttributesCommonImpl [family=Call, filter=EventFilterImpl [user=null, serviceProfile=null, correlationId=null, criterionMap={ucid=00044003171458577862}, criterionMapIgnoreCase={}, isImmutable=false], subscriptionSelectionFilter=null, consumerName=, consumerVersion=, isPopulateConsumerPreferredVersion=false, actualConsumerName=, actualConsumerVersion=, isDeliverToPreferredVersion=false, isMatchConsumerToUserViaServiceProfile=false, isImmutable=false], eventList=[CALL_ENDED], consumerPrivateDataAsBytes=[-84, -19, 0, 5, 116, 0, 45, 123, 34, 110, 111, 100, 101, 34, 58, 34, 80, 108, 97, 121, 65, 110, 110, 111, 117, 110, 99, 101, 109, 101, 110, 116, 49, 34, 44, 34, 105, 110, 115, 116, 97, 110, 99, 101, 34, 58, 34, 51, 55, 55, 34, 125], creationTime=0, sourceNodeIp=]

2016-03-21 17:31:06,955 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner FINE - EngagementDesigner-3.1.0.1.09009 - Subscriptions are: [EngagementDesig-3.1.0.1.09009-9881542776333052367b776f9b1321e64ea5e1341e016950869af4bcaff049cb, EngagementDesig-3.1.0.1.09009-16c7f76846969e2dc7de1801f0fabd0ef218f2fc8c964286093371aa94c74ddc]

2016-03-21 17:31:06,957 [WorkManager.WebSphere_EJB_Container_AsynchMethods_Internal_WorkManager : 2] EngagementDesigner ERROR - EngagementDesigner-3.1.0.1.09009 - Error in getting call object. Invalid callID:00044003171458577862

java.lang.IllegalStateException: No call associated with id=00044003171458577862
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29/12/2019 15:24:02
Subject: Re:ED Failing to play announcement on AMS
#2
adomanim
Joined: Dec 29, 2019
Messages: 2
Offline
I understand there is specific format required to play an announcement on Avaya Media Server. I am following required format and my file is located at : /usr/tmp/MOH.wav which Kodi Lucky Patcher nox I pass to 'playItem' by method setSource().
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