Hi,

How to get the incoming call number (ANI) in EMC SDK - Call Delivered Event?

I tried with the "CSTADeliveredEventArgs" but not returning correctly.

Please guide me.

Thanks
Muthu

CSTADeliveredEventArgs contains CallingDevice. This is the number that was sent from Communication Manager as the party that originated the call. It is usually the most accurate information that is available.

There are cases when this will not match the ANI. For example, if the originating switch did not send ANI or if a switch altered the number during translation. It is also possible, for complex calls, that the CallingNumber is not the party who originally started the call (eg. a transfer or conference). In these cases, the private data is likely to contain Original call Information which may give the real CallingNumber.

Martin