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Author Message
18/05/2016 06:14:45
Subject: Convert existing application to work on Breeze platform
#1
Satish.Gunjal
Joined: Jun 15, 2014
Messages: 11
Offline
We have CTI application developed using .net wrapper DLL based on TSAPI SDK. And Call back manager application. We want to transition these applications on new Avaya Breeze platform. Since I am new to this platform, appreciate any help in this regard.
PM
18/05/2016 09:01:09
Subject: Re:Convert existing application to work on Breeze platform
#2
JoelEzell
Joined: Nov 15, 2013
Messages: 780
Offline
Based on the requirements described in your other post, I think you're best off staying where you're at right now. Breeze will have the functionality you desire, just not yet.
PM
18/05/2016 23:50:12
Subject: Re:Convert existing application to work on Breeze platform
#3
Satish.Gunjal
Joined: Jun 15, 2014
Messages: 11
Offline
Thanks JoelEzell ..

Is it possible using Breeze platform to write a snap-in to modify Avaya Soft Phone to show the customer data?
PM
19/05/2016 17:13:00
Subject: Re:Convert existing application to work on Breeze platform
#4
JoelEzell
Joined: Nov 15, 2013
Messages: 780
Offline
You can modify the display string that is sent to the phone / soft client. Different endpoints have different capacities for displaying rich strings with this information. You can only intercept and modify incoming calls from the PSTN though; not station to station calls.
PM
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