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notsamato
Joined: Apr 11, 2014
Messages: 1
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Hi All we upgraded our ipoffice software last night to:
IPO: IP500v2
FW: 9.1.70 build 163

we are still currently using version ip-office-configuration-web-service-sdk-9_0_0_0, for updating phone speed dials, and this morning i updated a speed dial using this sdk which caused the phone system extensions to all reset, but the rest of the system was fine(vm). the change i made did successfully update, but why would all the extension reboot? what would be the logical cause of something like this to happen? i am assuming we have to upgrade now to the latest sdk of ip-office-configuration-web-service-sdk-9_1_1_0? any thoughts on this topic?

any help is good help, thank you in advance
JohnBiggs
Joined: Jun 20, 2005
Messages: 1135
Location: Rural, Virginia
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This forum is for Interaction Center API support. If you are a support enabled DevConnect member, you can raise a DevConnect Technical Support ticket to get assistance.
http://www.devconnectprogram.com/ticket/technicalTicket


Otherwise, I suggest you utilize the "Small and Medium Business Communications" forum for this type of question

https://support.avaya.com/forums/index.php
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