Georgelll
Joined: Mar 2, 2017
Messages: 1
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Hello everyone!
Can someone make some suggestions on my question?
I setup a softphone server and made some test on it, and there was a strange question when calling on the Transfer & Hold & Consult.
My CM version is 5.2.1 and AES version is 6.2
Single Step Transfer (TSAPI Testing tools)
Premise: Phone A in AES. Phone B in AES. Phone C is not in AES.
Methods: attSingleStepTransferCall ()
1. A inbound: C makecall A, A answer, A single step transfer call to B, A disconnected, B ringing, C ringing; result normal
2. A outbound: A makecall C, C answer, A single step transfer call to B, A disconnected, B ringing, C ringing; result normal
3. A inbound: B makecall A, A answer, A single step transfer call to C, A disconnected, B ringing, C ringing; result normal
4. A outbound: A makecall B, B answer, A single step transfer call to C, A disconnected, B ringing, C ringing; result normal
Hold (TSAPI Testing tools)
Premise: Phone A in AES. Phone B in AES. Phone C is not in AES.
Methods: ((CallControlCall) newcall) consult (TerminalConnection tc, java.lang.String dialedDigits)
1. A inbound: C makecall A, A answer, A hold call, C listen music, A held; result normal
2. A outbound: A makecall C, C answer, A hold call, C listen music, A held; result normal
3. A inbound: B makecall A, A answer, A hold call, B listen music, A held; result normal
4. A outbound: A makecall B, B answer, A hold call, B listen music, A held; result normal
Consult (TSAPI Testing tools)
Premise: Phone A in AES. Phone B in AES. Phone C is not in AES.
Methods: cstaConsultationCall ()
1. A inbound: C makecall A, A answer, A consult B, C listen music, B ringing, A ringing; result normal
2. A outbound: A makecall C, C answer, A consult B, C listen music, B ringing, A ringing; result normal
3. A inbound: B makecall A, A answer, A consult C, B listen music, C ringing, A ringing; result normal
4. A outbound: A makecall B, B answer, A consult C, B listen music, C ringing, A ringing; result normal
Single Step Transfer (JTAPI SDK 6.2.0.54)
Premise: Phone A in AES. Phone B in AES. Phone C is not in AES.
Methods: ((CallControlCall) call) transfer (java.lang.String address)
1. A inbound: C makecall A, A answer, A single step transfer call to B, A disconnected, B ringing, C ringing; result normal
2. A outbound: A makecall C, C answer, A single step transfer call to B, A disconnected, B ringing, C ringing; result normal
3. A inbound: B makecall A, A answer, A single step transfer call to C, A disconnected, B ringing, C ringing; result normal 4. A outbound: A makecall B, B answer, A single step transfer call to C, B disconnected, A ringing, C ringing; Why?
Hold (JTAPI SDK 6.2.0.54)
Premise: Phone A in AES. Phone B in AES. Phone C is not in AES.
Methods: ((CallControlCall) newcall) consult (TerminalConnection tc, java.lang.String dialedDigits)
1. A inbound: C makecall A, A answer, A hold call, A held, C listen music; result normal
2. A outbound: A makecall C, C answer, A hold call, A held, C listen music; result normal
3. A inbound: B makecall A, A answer, A hold call, A held, B listen music; result normal 4. A outbound: A makecall B, B answer, A hold call, BALE, A listen music; Why?
Consult (JTAPI SDK 6.2.0.54)
Premise: Phone A in AES. Phone B in AES. Phone C is not in AES.
Methods: ((CallControlCall) newcall) consult (TerminalConnection tc, java.lang.String dialedDigits)
1. A inbound: C makecall A, A answer, A consult B, A held, C listen music, B ringing, A ringing; result normal
2. A outbound: A makecall C, C answer, A consult B, A held, C listen music, B ringing, A ringing; result normal
3. A inbound: B makecall A, A answer, A consult C, A held, B listen music, C ringing, A ringing; result normal 4. A outbound: A makecall B, B answer, A consult C, B held, A listen music, C ringing, B ringing; Why?
The
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