I'm trying to configure the 'demo' portal on a new 6.5.1 install and the webchatasp is up and running. I'm plagued with the following error when using CSPortal and I do not know what to look for next. I've configured my web.xml with the localhost as suggested in the api doc.

I have an EMC server running all the services on box A and on this IIS machine (box B) I have my webchat gateway and my csportal.

Dear Customer,
Please enter your details and click on Submit, our Customer Service Representative will join the Live Chat Session.

Name:
Guest
Select Service:
Sales
Question:
Testing

Unable to process the Request.
Reason:
Error connecting to chat server