Hi,


I am trying to create a SIP calling App using Android CSDK .
I referred the Sample App from CSDK v 3.0.0.0.

From Avaya Sample app from csdk I am able to login to Call service using same credentials successfully.
However, from my developed App I am facing above issue. Attached the screenshot

Steps I am doing in my app
- In onCreate callback of activity calling setupClientConfiguration and setupUserConfiguration methods of SDKManager class.

SDKManager.getInstance(MainActivity.this).setupClientConfiguration(getApplication());



                if (SDKManager.getInstance(MainActivity.this).getUser() != null) {

                    // If current user is already null we are just creating new user here, as we don't need to remove old one

                    SDKManager.getInstance(MainActivity.this).delete(SDKManager.getInstance(MainActivity.this).isUserLoggedIn());

                }

                // Configure and create User

                SDKManager.getInstance(MainActivity.this).setupUserConfiguration();

Please help . I have checked all the credentials I am passing are correct. Also the certificate is installed on my Android phone.

Hi,
Thank you for your question.

What target API level do you use?

By default, applications with target API level 24+ don’t trust certificates installed by user on Android 7 and higher. To allow your app to trust user-installed certificates, you need to add custom Network Security Config and link it in your AndroidManifest.xml.

Sample of this changes will be available in SampleApp for 3.1 release.

Hi,


It worked after decreasing the Target api level.



Thanks,
Swapnil.

If you need to use API level 24+ please follow simple steps described here

http://www.devconnectprogram.com/site/global/products_resources/avaya_client_sdk/programming_docs/current/android/communication/tech/build_and_runtime_environment.gsp