Here's my browser console log?
NetworkProvider: Network error occurred. Status: 400001.
CSGPresenceAndCallProvider: CSG presence provider is unavailable.
PresenceService: Service is unavailable.
Utils: BackoffAlgorithm, ConsecutiveFailures: 0 Timeout: 14484.38153859254msec.
NetworkProvider: PROVIDER:,RestProvider,URL:,http://sip.lf.shareclouds.com:5061/csa/resources/tenants/default,MESSAGE SENT:,{},OPTIONS SENT:,Failed to generate sent options TypeError: Object.keys: Parameter is not an object.

can someone help me with this problem.

Thank yo

I was able reproduce issue when I connect to server which requies authentication and user ignores auth request.

What browser do you use?

Internet Explorer 11
the version is 11.953.14393.0

Please check you connection settings:
1) use user name under format
extension@domain.com
2) use FQDN for Server Address, not IP

You can try Google Chrome (v.53+). It is fully supported.
https://www.devconnectprogram.com/site/global/products_resources/avaya_client_sdk/programming_docs/current/javascript/communication/tech/build_and_runtime_environment.gsp

I have done it your way, but it's still not working

Except Lab issue, connection reasons left.
1. Try when antivirus/firewall is turned off.
2. Try following settings for the Internet options (screenshot is attached)
3. Try this http://stackoverflow.com/questions/30896958/xmlhttprequest-network-error-0x80070005-access-is-denied-on-microsoft-edge-bu/30910398#30910398

I am also getting the same error while running the sample app of Communication Service of JS CSDK on Chrome.

* Please help me in deciding following login parameters:

1) Server address: Is it the web gateway FQDN?

2) Username/password: Are these credentials of the lab given?


* Console Logs:

NetworkProvider: Network error occurred. Status: 400001
CSGPresenceAndCallProvider: CSG presence provider is unavailable
CSGPresenceAndCallProvider: Network is unavailable
CallProvider: Received Network Failure: [tryeqnx-aawg.avayadxbdemo.ae:8445:REST:NetworkError: Failed to perform operation. Network error occurred.]

Hi Rohini,

1) Yes
2) yes, use login under format extension@domain.com

What port do you use to connect? Try 8443.

Hi Rumata/Rohini,

I am testing CommunicationSampleApp provided in Avaya Javascript client SDK. I am getting the same errors as above. In our environment we dont have Web gateway, I am giving the IP address of Breeze SM100 in the server address field ? Is it mandatory to have webgateway to test/develop this APP ?

Hi,

As you can see here https://www.devconnectprogram.com/site/global/products_resources/avaya_client_sdk/programming_docs/current/introduction/index.gsp webgateway is mandatory for JS ClientSDK.