Hello,


How can i pass UUI with call in Engagement Designer flow. Is there anyway through which i can pass UUI with call in Engagement Designer flow.

i am waiting for reply.

Thanks,

Yes, we expose UUI in Engagement Designer as "Context ID". You can set / get the value using the Set Call Context / Get Call Context task types. Anything you set as Context ID in ED is visible as UUI to other elements.

Thanks, for ypur reply.

Can i set ANI , UCID and other details in Context ID in ED?

Can you please tell me steps of setting COntext ID in ED

Thanks.

To set ANI, use the "Set Calling Party" task type. As I mentioned in my first response, you set Context ID using the "Set Call Context" task type. UCID is generated by the platform and is accessible from the start event.

Have you read the "Tasks" section of the ED Developer Guide?
https://www.devconnectprogram.com/site/global/products_resources/avaya_breeze/avaya_snap_ins/engagement_designer/releases/3_2/docs/developers_guide_3_2_1/index.html

Thanks,

I will try above steps and let you know if i will face any problem