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Author Message
19/04/2017 23:25:51
Subject: AACC Historical Report - Formula
#1
Karuppaiah
Joined: Jun 12, 2016
Messages: 2
Offline
Kindly help me to create customize report in AACC.

Average hold time = total hold time / number of calls put on hold
PM
20/04/2017 13:03:31
Subject: Re:AACC Historical Report - Formula
#2
JoelEzell
Joined: Nov 15, 2013
Messages: 780
Offline
This is not the correct forum for your question. Please post it in the AACC forum: https://www.devconnectprogram.com/forums/forums/show/13.page
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