I configured tsapi.pro and mapped my extensions on runtimeconfig UI.
Now, when i deploy my IVR application with AES enabled gives below exception:
(same settings are working fine on oner server but not on other server. I replicated evrything from one server to another but still same issue)
Caused by: com.avaya.sce.runtimecommon.SCERuntimeException: Error Executing CTI Commandjava.io.FileNotFoundException:
http://172.16.94.190:80/aesconnector/CallInfoInitialCall?extension%3D2396&k=ZmUxwOXxoNIxun9oR4QLWrD5CsePe69fXh8dF7xKFJk%3D
**** Root Cause
java.io.FileNotFoundException:
http://172.16.94.190:80/aesconnector/CallInfoInitialCall?extension%3D2396&k=ZmUxwOXxoNIxun9oR4QLWrD5CsePe69fXh8dF7xKFJk%3D
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1835)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1440)
at com.avaya.sce.runtime.connectivity.cti.ir.CTICommand.execute(CTICommand.java:144)
at com.avaya.sce.runtime.connectivity.cti.pdc.CTIConnectorInit.initialVariablesPosted(CTIConnectorInit.java:92)
at com.avaya.sce.runtime.SCEServlet.processRequest(SCEServlet.java:602)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:76)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:243)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:148)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616)
Please suggest.
Thanks, Neha
