Hello Folks,
I need your advice for the following topic:
A Partner is building a CTI application leveraging our DMCC .Net API package.
Since the CTI application will run on two different servers we have provided two AES servers equipped with the correct number of TSAPI licenses (Basic and Advanced).
This Partner is asking that our Communication Manager should send the same call to both the CTI servers via Adjunct Link command within a vector.
I read somewhere that we can invoke two adjuntc link command in the same vector but I have the following questions:
1) How the CM vector should look like (please provide an example)?
2) Since we sent the same call to two CTI links, what happens when one of this CTI does answer with a route select command?

is the second adjunct cleared by the CM?
or
is the CTI server that need to clear this adjucnt link request?

If you have an example coming from past experiences, please share it.
Thanks for your support.
Regards,
Roberto

You can definitely do this in series. For example:

01 wait-time 2 secs hearing silence
02 adjunct routing link 1
03 wait-time 2 secs hearing silence
04 adjunct routing link 2
05 wait-time 2 secs hearing silence

If link 1 does not respond in 2 seconds, Communication Manager will try link 2.

It may also be possible to do this in parallel, which, I think, is what you are asking. I suggest you try a vector such as the following and see if it works:

01 wait-time 2 secs hearing silence
02 adjunct routing link 1
03 adjunct routing link 2
04 wait-time 2 secs hearing silence

I am not sure what event(s) the unsuccessful application would receive, but I think it would be one or both of RouteEnd and RouteUsed. You would need to check this in your lab.

Martin