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Author Message
28/04/2017 11:20:25
Subject: #Confrence call disconnect issue , #EngagementDesigner Snap
#1
Kamal-
Joined: Jan 18, 2017
Messages: 12
Offline
I'm getting below log while trying to disconnect the call. It hangs on play media task and the called party is not able to disconnect.

2017-04-28 21:39:56,065 [WebContainer : 5] EngagementDesigner WARN - EngagementDesigner-3.2.2.0.20027 - Issue with call id '00004000861493395735', probably the call is completed ...


Thanks,
PM
28/04/2017 14:57:41
Subject: Re:#Confrence call disconnect issue , #EngagementDesigner Snap
#2
PrakashN
Joined: Jun 30, 2015
Messages: 105
Offline
Can we see the full workflow and the logs please?
Prakash Natarajan System Architecture Consulting Engineer Engagement Designer Avaya
PM
28/04/2017 15:56:00
Subject: Re:#Confrence call disconnect issue , #EngagementDesigner Snap
#3
Kamal-
Joined: Jan 18, 2017
Messages: 12
Offline
Sure, can we have scopia or something to share you these details. I have attached a screenshot. Please review.
  • [Thumb - edlogs.PNG]
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