We have an application using EMC XML servers to do screen pops and call control and we're getting outstandingRequestLimitExceeded errors with CSTAMakeCall. Below is a sample of the request and error in the TSAPI logs on one of the AES servers. What does the oustanding request limit exceeded mean? If theres a limit around number of concurrent requests it can process do you know what that limit is? Is the limit at the CM level or AES level because we have 11 AES boxes.
CSTA Log:
06/02/2017 10:23:49.444:TSAPI:Thread 0x977d0b90: TSERVER Src: CLNT
06/02/2017 10:23:49.444:TSAPI:Thread 0x977d0b90: Login: "emcxmluser1" App Name: "AXMLServer" SessionID: 40 Transport ID: 172.23.73.25
06/02/2017 10:23:49.444:TSAPI:Thread 0x977d0b90: InvokeID: 100017960
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: Driver: AVAYA#SWLINK11#CSTA-S#EMC-AES-1
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: Message:
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: value CSTAMakeCall ::=
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: {
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: callingDevice "55504",
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: calledDevice "917087616308"
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: }
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90:
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: Private Data:
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: value ATTMakeCall ::=
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: {
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: destRoute "",
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: priorityCalling FALSE,
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: userInfo
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: {
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: type uuiIa5Ascii,
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: data ''H
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: }
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90: }
06/02/2017 10:23:49.445:TSAPI:Thread 0x977d0b90:
06/02/2017 10:23:49.530:TSAPI:Thread 0x9b3d6b90: TSERVER Src: DRVR
06/02/2017 10:23:49.530:TSAPI:Thread 0x9b3d6b90: Login: "emcxmluser1" App Name: "AXMLServer" SessionID: 40 Transport ID: 172.23.73.25
06/02/2017 10:23:49.531:TSAPI:Thread 0x9b3d6b90: InvokeID: 100017960
06/02/2017 10:23:49.531:TSAPI:Thread 0x9b3d6b90: Driver: AVAYA#SWLINK11#CSTA-S#EMC-AES-1
06/02/2017 10:23:49.531:TSAPI:Thread 0x9b3d6b90: Message:
06/02/2017 10:23:49.531:TSAPI:Thread 0x9b3d6b90: value UniversalFailureConfEvent ::=
06/02/2017 10:23:49.531:TSAPI:Thread 0x9b3d6b90: {
06/02/2017 10:23:49.531:TSAPI:Thread 0x9b3d6b90: error outstandingRequestLimitExceeded
06/02/2017 10:23:49.531:TSAPI:Thread 0x9b3d6b90: }
G3trace:
06/02/2017 10:23:49.454:TSAPI:swlink11: Received CSTA Msg (CSTAREQUEST)(3) (CSTA_MAKE_CALL)(23)
06/02/2017 10:23:49.454:TSAPI:swlink11: msgoff(76)msglen(128)privoff(24)privlen(52)
06/02/2017 10:23:49.454:TSAPI:swlink11: invokeID(20503)monXref(0)sessionID(40)clsOfServ(0)
06/02/2017 10:23:49.454:TSAPI:swlink11: callingDevice(55504)
06/02/2017 10:23:49.454:TSAPI:swlink11: calledDevice(917087616308)
06/02/2017 10:23:49.454:TSAPI:swlink11: eventType(ATT_MAKE_CALL)(110)
06/02/2017 10:23:49.454:TSAPI:swlink11: priorityCalling(F)
06/02/2017 10:23:49.454:TSAPI:swlink11: destRoute()
06/02/2017 10:23:49.454:TSAPI:swlink11: userInfotype(UUI_IA5_ASCII)(4)
06/02/2017 10:23:49.454:TSAPI:swlink11: .length(0)
06/02/2017 10:23:49.456:TSAPI:swlink11: Sent ASAI Message A3PDCInfo
06/02/2017 10:23:49.456:TSAPI:swlink11: cap,prim,sao_id C_3PDC_REQ,C_REQUEST,42182968
06/02/2017 10:23:49.456:TSAPI:swlink11: extension 55504
06/02/2017 10:23:49.456:TSAPI:swlink11: domain_type 3
06/02/2017 10:23:49.528:TSAPI:LinkThread01: Received ASAI Message A3PDCNak
06/02/2017 10:23:49.528:TSAPI:LinkThread01: cap,prim,sao_id C_3PDC_CONF,C_NEG_ACK,42182968
06/02/2017 10:23:49.528:TSAPI:LinkThread01: cause_value CS3/63
06/02/2017 10:23:49.529:TSAPI:LinkThread01: Sent CSTA Msg (CSTACONFIRMATION)(5) (CSTA_UNIVERSAL_FAILURE_CONF)(53)
06/02/2017 10:23:49.529:TSAPI:LinkThread01: msgoff(24)msglen(4)privoff(0)privlen(0)
06/02/2017 10:23:49.529:TSAPI:LinkThread01: invokeID(20503)monXref(2989)sessionID(40)clsOfServ(0)
06/02/2017 10:23:49.529:TSAPI:LinkThread01: error(OUTSTANDING_REQUEST_LIMIT_EXCEEDED)(44)
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