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MengYu
Joined: Jan 19, 2017
Messages: 14
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Hi everyone,

can anybody tell me, how can I export the report of "Not Ready Reason" activity? I want to add the duration of many "Not Ready Reason" activty exactly, but I can't find the table where include the exact duration. I only can find the interval which is 15 minutes. I need to get the exact time when the activity begins and when it ends. I hope I explained this problem correctly.

best regards

Meng
MartinFlynn
Joined: Nov 30, 2009
Messages: 1844
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This forum is for the Basic Development Environment and I suspect that you may be in the wrong place. What Avaya product are you using? What API?

Martin
MengYu
Joined: Jan 19, 2017
Messages: 14
Offline
We are using AVAYA AURA or AVAYA Contact Manager Center. In which forum should I ask? Thank you.

Meng
MartinFlynn
Joined: Nov 30, 2009
Messages: 1844
Offline
I do not think there is a product called "AVAYA Contact Manager Center". If you mean "AVAYA Contact Center Manager", then you may be able to get some help in one of the "Avaya Aura® Contact Center" forums.

Martin
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