Author Message
JulioValsesia
Joined: May 20, 2015
Messages: 3
Offline
I´m getting only error in SetVideoMode´s callback.

I have placed an Audio Call successfully before trying to AddVideo(Call call).

What is the requirement to correctly set /add Video for a Call?


call.SetVideoMode(VideoMode.SendReceive, (error) =>
{
if (error != null)
{
// Update UI elements to indicate that video was not activated
}
else
{
// Update UI elements that video was activated (in some way)
}
});


Error is returning: Set video mode error: Exception of type 'Avaya.ClientServices.CallFailureException' was thrown.

It is also happening in Avaya Breeze™ Client SDK for Windows, Release 3.2.0.0 sample application

Artem.Tsarev
Joined: Jul 13, 2016
Messages: 48
Offline
Hi Julio,

Before you make a SetVideoMode() call, check UpdateVideoModeCapability on your Call object. If the capability is not allowed, the operation cannot be handled by CSDK at that particular moment. The capability may, and probably will, become available later. When a capability property value changes, the application gets a CapabilitiesChanged event from the Call object.

If that doesn't help, can you enable and collect Client SDK logs?

Best regards,
Artem Tsarev
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