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Author Message
14/08/2017 14:37:46
Subject: EMC Email Keyword Routing
#1
PhyllisSpeyer
Joined: Feb 24, 2015
Messages: 1
Offline
Can I route an email based on a keyphrase vs a keyword? For example: I do not have gas. So instead of routing on each individual word, I would like to route on the entire phrase "I do not have gas"
PM
17/08/2017 08:19:32
Subject: Re:EMC Email Keyword Routing
#2
PankajGandhe
Joined: Jan 28, 2015
Messages: 30
Offline
You can add multiple keywords to be checked using OR or AND condition for the rule to be applied. Like "Not AND have AND gas". This will not check for the phrase, but if all these 3 words are present in Subject then the rule will apply.
PM
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