When i make call from sample app to Avaya one-x communicator at client or on device i am not getting ringing tone or volume. How I can get ringing tone during call placement or until other user not pick up a call ? please help on this.

Hi, thank you for your question.

Could you please clarify issue.
1) What platform do you use for sample app?
2) Please capture client logs (DEBUG level) for both end points.
3) is issue reproducible with another caller (not sample app)?

This is basic scenario - point2point call. Ringing tone should be played after "SIP/2.0 180 Ringing" responce is received by callee (Avaya one-x communicator in your case).

I am using iOS CSDK
ringing tone is coming at Avaya one-x communicator only
YES issue reproducible with another caller.


Also when call disconnected from Avaya one-x communicator at iOS client side - (void)callDidRedirect:(CSCall *)call gets call instead of callDidEnd . So how I can restrict the redirection of call in such situations.

OK, please attach client logs (you can simply copy it from Xcode console).

I have attached the console logs.

Thank you, our team is investigating.

About redirect: this is probably server side feature: voice mail or call forwarding.

Hi,
I've found, ring tone isn't implemented in SampleApp.
To add ring tone you need add following lines in the callDidBeginRemoteAlerting:withEarlyMedia: method of the SDKManager class.
if (!hasEarlyMedia)
{
[self.mediaManager startPlayingTone: self.mediaManager toneToBePlayed: CSAudioToneRingback playInLoop:YES];
}

Thanks Rumata :)