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Matchendran
Joined: Sep 25, 2017
Messages: 2
Offline
Hi, I am trying to get the call details using the following listeners.
import javax.telephony.Address;
import javax.telephony.Call;
import javax.telephony.CallEvent;
import javax.telephony.CallListener;
import javax.telephony.Connection;
import javax.telephony.ConnectionEvent;
import javax.telephony.Event;
import javax.telephony.JtapiPeer;
import javax.telephony.JtapiPeerFactory;
import javax.telephony.JtapiPeerUnavailableException;
import javax.telephony.MetaEvent;
import javax.telephony.PlatformException;
import javax.telephony.Provider;
import javax.telephony.ProviderEvent;
import javax.telephony.ProviderListener;
import javax.telephony.Terminal;
import javax.telephony.TerminalConnection;
import javax.telephony.TerminalConnectionEvent;
import javax.telephony.callcontrol.CallControlCallEvent;
import javax.telephony.callcontrol.CallControlConnectionEvent;
import javax.telephony.callcontrol.CallControlTerminalConnection;
import javax.telephony.callcontrol.CallControlTerminalConnectionEvent;
import javax.telephony.callcontrol.CallControlTerminalConnectionListener;

import com.avaya.jtapi.tsapi.LucentCallInfo;
import com.avaya.jtapi.tsapi.LucentV5CallInfo;
import com.avaya.jtapi.tsapi.UserToUserInfo;


When I try to get the callee and caller details through getCallingAddress method of CallControlConnectionEvent , I am getting only null values.

Any help would be appreciated.

P.S I am a beginner in this application development.
MartinFlynn
Joined: Nov 30, 2009
Messages: 1922
Online
There is a sample application on the Devconnect website called "JTAPI Agent Viewer". I suggest you download and examine this. It will give you a lot of information on using JTAPI.

Martin
Matchendran
Joined: Sep 25, 2017
Messages: 2
Offline
Thanks Martin. Will have a look at this
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