Greetings dear DevConnect team,

We have been developing a simple Breeze-Client telephony application (audio and video supported) for a 32bit, Windows 7 SP1 group of users.

Right now we are experiencing problems making and receiving calls, in the same way described in this post: https://support.avaya.com/ext/index?page=content&id=SOLN303118

Even though we have followed the steps to solve the aforementioned issue, we keep getting the same errors (QOSCreateHandle failed to create, which leads to: CWebRTCMediaEngine[0x0DDAB418]::StartSession : failed to create Audio Session). We even have installed the lastest version of Avaya Equinox for Windows (3.2.1.11) with the same results (log file attached). The twist is that with Avaya Communicator everything works perfectly, which leads me to believe that DSCP marking is done in Breeze Client SDK.

So, is there a way to bypass or override the QOS-check/marking setting in Breeze Client?, or are there any suggestions about how to handle this issue?


Any help will be really appreciated.

Hi Diego,
Thank you for your question.
Technical team is investigating the issueand will get back to you shortly.